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mail flow delivery options

I have a mailbox set up to enable forwarding. I have checked the deliver message to both forwarding address and mailbox. The person whose mailbox it is, was out of office for a day and a half. She had her out of office assistant turned on. When the mail came in, it only went to the forwarded address. What I am looking for is the documentation from MS where it would say that if the OOO is turned on, only the forwarding address would get the mail. I have looked on tech net but could not find this. does this documentation exist? Outlook 2013. exchange 2013. office 2013
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geriatricgeek
Asked:
geriatricgeek
1 Solution
 
Rob HensonIT & Database AssistantCommented:
When setting up Rules, some come up saying they are Client Only. I believe this means that the Rule will only occur when the Mailbox is Active (for want of a better phrase); ie if you want mails moved to different folders, this will only occur when active/logged in.

With OOO you can also set rules but these only occur when OOO is enabled; is there a Forward Rule in the OOO options?

Could be that a conflict between OOO and Rules is occurring.

Thanks
Rob H
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geriatricgeekAuthor Commented:
what they are claiming is that while all mail is going to the user's mailbox and one team member through forwarding via the EAC, while out for the day and a half, the computer was logged onto, Outlook was up and the OOO was on. the delivered mails went to the forwarded address only. This makes sense, but I'm trying to find verification for this. the first user was expecting to receive the e-mail even though it was being forwarded and the OOO was active.
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