Solved

mail flow delivery options

Posted on 2015-02-05
2
129 Views
Last Modified: 2015-03-06
I have a mailbox set up to enable forwarding. I have checked the deliver message to both forwarding address and mailbox. The person whose mailbox it is, was out of office for a day and a half. She had her out of office assistant turned on. When the mail came in, it only went to the forwarded address. What I am looking for is the documentation from MS where it would say that if the OOO is turned on, only the forwarding address would get the mail. I have looked on tech net but could not find this. does this documentation exist? Outlook 2013. exchange 2013. office 2013
0
Comment
Question by:geriatricgeek
2 Comments
 
LVL 32

Accepted Solution

by:
Rob Henson earned 500 total points
ID: 40591757
When setting up Rules, some come up saying they are Client Only. I believe this means that the Rule will only occur when the Mailbox is Active (for want of a better phrase); ie if you want mails moved to different folders, this will only occur when active/logged in.

With OOO you can also set rules but these only occur when OOO is enabled; is there a Forward Rule in the OOO options?

Could be that a conflict between OOO and Rules is occurring.

Thanks
Rob H
0
 
LVL 1

Author Comment

by:geriatricgeek
ID: 40591973
what they are claiming is that while all mail is going to the user's mailbox and one team member through forwarding via the EAC, while out for the day and a half, the computer was logged onto, Outlook was up and the OOO was on. the delivered mails went to the forwarded address only. This makes sense, but I'm trying to find verification for this. the first user was expecting to receive the e-mail even though it was being forwarded and the OOO was active.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Read this checklist to learn more about the 15 things you should never include in an email signature.
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.
This video discusses moving either the default database or any database to a new volume.

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now