Solved

mail flow delivery options

Posted on 2015-02-05
2
146 Views
Last Modified: 2015-03-06
I have a mailbox set up to enable forwarding. I have checked the deliver message to both forwarding address and mailbox. The person whose mailbox it is, was out of office for a day and a half. She had her out of office assistant turned on. When the mail came in, it only went to the forwarded address. What I am looking for is the documentation from MS where it would say that if the OOO is turned on, only the forwarding address would get the mail. I have looked on tech net but could not find this. does this documentation exist? Outlook 2013. exchange 2013. office 2013
0
Comment
Question by:geriatricgeek
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 33

Accepted Solution

by:
Rob Henson earned 500 total points
ID: 40591757
When setting up Rules, some come up saying they are Client Only. I believe this means that the Rule will only occur when the Mailbox is Active (for want of a better phrase); ie if you want mails moved to different folders, this will only occur when active/logged in.

With OOO you can also set rules but these only occur when OOO is enabled; is there a Forward Rule in the OOO options?

Could be that a conflict between OOO and Rules is occurring.

Thanks
Rob H
0
 
LVL 1

Author Comment

by:geriatricgeek
ID: 40591973
what they are claiming is that while all mail is going to the user's mailbox and one team member through forwarding via the EAC, while out for the day and a half, the computer was logged onto, Outlook was up and the OOO was on. the delivered mails went to the forwarded address only. This makes sense, but I'm trying to find verification for this. the first user was expecting to receive the e-mail even though it was being forwarded and the OOO was active.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question