Solved

mail flow delivery options

Posted on 2015-02-05
2
137 Views
Last Modified: 2015-03-06
I have a mailbox set up to enable forwarding. I have checked the deliver message to both forwarding address and mailbox. The person whose mailbox it is, was out of office for a day and a half. She had her out of office assistant turned on. When the mail came in, it only went to the forwarded address. What I am looking for is the documentation from MS where it would say that if the OOO is turned on, only the forwarding address would get the mail. I have looked on tech net but could not find this. does this documentation exist? Outlook 2013. exchange 2013. office 2013
0
Comment
Question by:geriatricgeek
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 33

Accepted Solution

by:
Rob Henson earned 500 total points
ID: 40591757
When setting up Rules, some come up saying they are Client Only. I believe this means that the Rule will only occur when the Mailbox is Active (for want of a better phrase); ie if you want mails moved to different folders, this will only occur when active/logged in.

With OOO you can also set rules but these only occur when OOO is enabled; is there a Forward Rule in the OOO options?

Could be that a conflict between OOO and Rules is occurring.

Thanks
Rob H
0
 
LVL 1

Author Comment

by:geriatricgeek
ID: 40591973
what they are claiming is that while all mail is going to the user's mailbox and one team member through forwarding via the EAC, while out for the day and a half, the computer was logged onto, Outlook was up and the OOO was on. the delivered mails went to the forwarded address only. This makes sense, but I'm trying to find verification for this. the first user was expecting to receive the e-mail even though it was being forwarded and the OOO was active.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question