Does anyone have a suggestion for a good program to view cdr records from Cisco CUCM 9? Something that will help technicians here understand it better instead of the way it comes out of cucm when we export it or email it.
I am with Bryant Schaper, I highly recommend Variphy as well and I have used it at several locations. before I found Variphy i used a custom vbscripti wrote to parse a cdr dump for what I needed. Variphy
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