Server 2012 R2 hangs on reboot at "Updating your system" 6 or 7 %

Posted on 2015-02-05
Medium Priority
Last Modified: 2015-10-20
I have a 2012 R2 server (VM in Hyper -V).

It rebooted after applying updates and keeps hanging at "Updating your system (7%)"  (sometimes 6%)
The server was fully up to date a month or so ago, so it's a recent update that is messing it up..

Here is what I have tried so far:
1. removed Nic in Hyper-V
2. Increased RAM / CPU
3. Rebooted in to Safe mode
4. Rebooted in to Last Known Good Config
5. Rebooted in to Debugging Mode

All just go right back to Updating system and then Hang.
Question by:erikwhiteway
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Author Comment

ID: 40594295
I can get in to DOS windows on recovery - and was able to delete the pending.xml - now I don't even get the % it hangs on the spinning wheel.
LVL 41

Expert Comment

by:Philip Elder
ID: 40594469
An update causes this because SecureBoot is enabled on a Gen2 VM.

Shut the VM down and turn off SecureBoot to allow it to boot.

See known issues in KB3000850.

Author Comment

ID: 40594480
I disabled secureboot - and it's still getting stuck at 7% (I had already renamed pending.xml back).

Any other thoughts?  I've never had one get so stuck before.
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LVL 41

Expert Comment

by:Philip Elder
ID: 40594487
SafeMode and Pending.xml would be the next step.

Author Comment

ID: 40594591
Removed pending.xml - now I'm back to spinning wheel (no % shown)

Author Comment

ID: 40594674
In safe mode I don't even get a spinning wheel

Accepted Solution

erikwhiteway earned 0 total points
ID: 41042102
ended up just re-doing the VM

Author Closing Comment

ID: 41066148
just gave up

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