Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

HP 2000 laptop, Windows 8, cannot start in Safe Mode

Posted on 2015-02-05
2
132 Views
Last Modified: 2015-02-11
Client's HP 2000 Laptop, Windows 8.1; it has a virus and won't proceed past startup. I need to use Safe Mode, per directions here: http://www.eightforums.com/tutorials/4924-advanced-startup-settings-boot-windows-8-a.html

However, the "Windows Startup Options" screen does not show; everything else does. Help!?!
0
Comment
Question by:Bruce Corson
2 Comments
 
LVL 54

Accepted Solution

by:
McKnife earned 500 total points
ID: 40592452
"it has a virus and won't proceed past startup" - please describe how far exactly it gets.
Do you have a setup DVD? Use option 7 from http://www.eightforums.com/tutorials/4935-startup-options-menu-boot-windows-8-a.html
0
 
LVL 1

Author Closing Comment

by:Bruce Corson
ID: 40604305
Sorry, didn't respond. Option 2, step 5 did the trick. Thank you very much!
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Using the Hyper-V Manager requires administrator rights. This guide shows how to add shortcuts and Start Screen tiles for normal users to quickly connect to local virtual machines rather than using the recommended Remote Desktop connection.
No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question