Solved

HP 2000 laptop, Windows 8, cannot start in Safe Mode

Posted on 2015-02-05
2
144 Views
Last Modified: 2015-02-11
Client's HP 2000 Laptop, Windows 8.1; it has a virus and won't proceed past startup. I need to use Safe Mode, per directions here: http://www.eightforums.com/tutorials/4924-advanced-startup-settings-boot-windows-8-a.html

However, the "Windows Startup Options" screen does not show; everything else does. Help!?!
0
Comment
Question by:Bruce Corson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 54

Accepted Solution

by:
McKnife earned 500 total points
ID: 40592452
"it has a virus and won't proceed past startup" - please describe how far exactly it gets.
Do you have a setup DVD? Use option 7 from http://www.eightforums.com/tutorials/4935-startup-options-menu-boot-windows-8-a.html
0
 
LVL 1

Author Closing Comment

by:Bruce Corson
ID: 40604305
Sorry, didn't respond. Option 2, step 5 did the trick. Thank you very much!
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 8 all USB Ports failure on Samsung 500T 5 37
Windows 8.1 slow to start 10 44
Replace Access 2010 icon in Windows Taskbar 3 138
Sony EVI-D70 and Skype 2 128
Problem I recently had a lot of trouble with File Explorer hanging on my personal computer running Windows 8.1. It's important to note that this isn't Internet Explorer. This was happening when I attempted to access a local network location where I…
Security measures require Windows be logged in using Standard User login (not Administrator).  Yet, sometimes an application has to be run “As Administrator” from a Standard User login.  This paper describes how to create a shortcut icon to launch a…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question