Solved

Best practices to avoid mails going to SPAM.

Posted on 2015-02-05
3
140 Views
Last Modified: 2015-03-05
Hello

Our organization sends lot of newsletters and recently most of the mails are going into users spam especially with Gmail and Microsoft users.

I have setup the SPF Records, DKIM Signatures, DMARC Record for the domain and checking the IP Blacklist and senderscore for the IP's regularly. The problem is under control but not fixed completely, some users still complain that their email land in the SPAM.

Is there anything that can be done to resolve the issue permanently ? Is there a way we can register ourselves with Gmail and other email service providers to stop this from happening ?

Thanks.
0
Comment
Question by:CBD TECH
3 Comments
 
LVL 23

Expert Comment

by:Michael74
ID: 40592800
Some articles on this subject to help

Google Bulk Senders Guidelines
https://support.google.com/mail/answer/81126

Outlook.com Policies, Practices, and Guidelines
https://mail.live.com/mail/policies.aspx

Useful links to bulk email sender guidelines
http://group-mail.com/email-marketing/bulk-email-sender-guidelines-feedback-loops-and-blacklist-removal/
0
 
LVL 83

Accepted Solution

by:
Dave Baldwin earned 500 total points
ID: 40592809
Not really, there is no permanent fix.  One of my customers is dealing with an issue we thought we resolved last year but it cam back again.  Of course the users that are complaining should be adding your email address to their address book and/or white listing it so they will see it in their inbox.

The bulk email companies like Constant Contact and Aweber have people that deal with these issues everyday.  You just have to keep working the problem to keep it manageable.

You should realize that only the recipient can white-list your email address.  No mail service can white-list you for all of it's customers.
0
 

Author Closing Comment

by:CBD TECH
ID: 40647648
Correct, the best thing that we can do is to make sure that the IP's are not blacklisted and maintain the reputation of the Domain.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Spam invasion 8 46
listed on blacklists 20 96
How can I setup Yahoo to forward my email to a new email account 6 73
Zimbra opensource backup 10 43
Utilizing an array to gracefully append to a list of EmailAddresses
Are you using email marketing software? If not, you're missing out on effortless marketing and the reaching of desired conversion rates through email marketing software.
Familiarize people with the process of utilizing SQL Server views from within Microsoft Access. Microsoft Access is a very powerful client/server development tool. One of the SQL Server objects that you can interact with from within Microsoft Access…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now