Solved

DNS trouble - Website Not Found - Urgent please!

Posted on 2015-02-05
8
95 Views
Last Modified: 2015-02-11
Something is wrong with the name servers or DNS for our website.  The hosting company feels that the name server are just propagating very very slowly.    But I've been watching it here:

    https://www.whatsmydns.net/#A/theispot.com

And I see a region come live and then a little while later disappear.   Something is not right.   It has been 12 hours.

Perhaps this will help.   I can't tell if an error is because the name server is not reached or if there is another issue.
http://www.intodns.com/theispot.com

Can you please review and help advice?   It feels like the settings are bad?
0
Comment
Question by:gdemaria
  • 4
  • 3
8 Comments
 
LVL 8

Expert Comment

by:Leo
ID: 40592758
You need to fix your MX records first....and them troubleshoot rest of the issues...
review the link to make sure your MX records are set up properly...
http://help.dnsmadeeasy.com/spry_menu/mx-record/
0
 
LVL 39

Author Comment

by:gdemaria
ID: 40592763
Thanks striker, but I don't understand why I need to focus on MX for email.  I need to get the site back up.  If the Name server issue is real, then email won't work either.  Can you tell from this if I need to change my name server, etc?  Why MX?
THanks
0
 
LVL 8

Expert Comment

by:Leo
ID: 40592778
Apologies i have just seen your screenshot again....its more to do with NS records...

it looks like its listing ns1 and ns2 incorrectly, delete them from webhost interface then re-add them with same name and see if that helps....if that doesnt help then ...........check zone file for your nameservers to make sure that they are configured properly and not using a NS record that has not also been applied to your domain in your Domain Manager.
0
 
LVL 39

Author Comment

by:gdemaria
ID: 40592803
we found that the domain name being used as an alias for the name server was suspended.

Does a name server domain need to be a valid, active domain even though it is just an alias?

We removed the bad domain name alias and replaced it with the name server it was pointing to.  How long will it take to propagate?
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 
LVL 8

Accepted Solution

by:
Leo earned 250 total points
ID: 40592853
it doesnt matter that much, but i guess in your case it would be good idea that it needs to be right :-)

will take few hours to propagate :-) or you can call your webshost and tell them you have made the changes, and they can push it through...
0
 
LVL 39

Author Comment

by:gdemaria
ID: 40592876
> it doesnt matter that much

Really?   We were thinking this is the problem.   If it doesn't matter that the name server is an active domain, then we have not found the issue..
0
 
LVL 8

Expert Comment

by:Leo
ID: 40592886
sometimes for some clients i have seen it worked without correcting it, but in some place it needed to be fixed.
0
 
LVL 35

Assisted Solution

by:Mahesh
Mahesh earned 250 total points
ID: 40593395
All servers published on internet no matter they are name servers, ALIAS or simple Host(A) records, they must be unique and then only will be counted as valid or else it will create name resolution issues

Any changes in public dns entries will take almost 12 HRS minimum to 24 HRS to replicate everywhere
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Find application using port 25 on server 2008R2 5 53
spamming  on Hosted svrs? 6 50
Split DNS 3 24
Restore DNS Record 5 47
Introduction This article explores the design of a cache system that can improve the performance of a web site or web application.  The assumption is that the web site has many more “read” operations than “write” operations (this is commonly the ca…
Load balancing is the method of dividing the total amount of work performed by one computer between two or more computers. Its aim is to get more work done in the same amount of time, ensuring that all the users get served faster.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now