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Upgrading Exchange 2007 SP2 to SP3 stops & fails at Counter Performance

Posted on 2015-02-05
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Last Modified: 2015-03-17
We are upgrading from Exchange 2007 SP2 to SP3.

Exchange Server is on Windows 2008 Enterprise 64 bit OS -SP2

DC is on windows 2008 Enterprise 32 bit OS - SP2

Please note the free disk space on the basic disk having the OS & Exchange setup is only 6GB

Please see attached file which has the detailed ExchangeSetup.log and screenshots of registry & of the error.

When we run Exchange SP3 setup.exe GUI, it runs through the pre-requisites completely and then starts to configure the Hub Transport services but @ exactly 55% it throws an error window "Exchange Server Setup encountered an error"

On repeating this process i noticed it throws the same error at 55% while "Performance COunter Configuring". Please find below the entries of exchangesetup.log

The stage where the error is thrown is below:
[2/3/2015 7:35:04 PM] [1] Processing component 'Common Perf Counters ' (Configuring performance counters).
[2/3/2015 7:35:04 PM] [1] Executing 'new-perfcounters -DefinitionFileName ExchangeTopologyPerformanceCounters.xml', handleError = True
[2/3/2015 7:35:04 PM] [2] Launching sub-task '$error.Clear(); new-perfcounters -DefinitionFileName ExchangeTopologyPerformanceCounters.xml'.
[2/3/2015 7:35:04 PM] [2] Beginning processing.
[2/3/2015 7:35:04 PM] [2] Processing file: C:\Program Files\Microsoft\Exchange Server\Setup\Perf\ExchangeTopologyPerformanceCounters.xml
[2/3/2015 7:35:04 PM] [2] Performance counter name is Latest Exchange Topology Discovery Time in Seconds, type is NumberOfItems32.
[2/3/2015 7:35:04 PM] [2] Performance counter name is Number of Exchange Topology Discoveries, type is NumberOfItems32.
[2/3/2015 7:35:04 PM] [2] Performance counter name is Number of Siteless Servers, type is NumberOfItems32.
ExchangeSP3-001.docx
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Question by:psunith
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Gareth Gudger earned 1000 total points
ID: 40596462
Have you seen this thread. They initially reference SP1. But later on someone mentions having the same problem going from SP2 to SP3 and what they did to fix it.
https://social.technet.microsoft.com/Forums/exchange/en-US/4ac3f93f-1922-46f4-bd6d-4543a428271a/exchange-2007-sp1-setup-hangs-configuring-performance-counters
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by:psunith
ID: 40597657
Hi Gareth,

Thank You. Yes I have seen this thread prior to posting on here. Our id a VMware machine and does not have the mentioned DLL file.

appreciate if someone can guide me in the right direction.

Thanks You.

Philip
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Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 1000 total points
ID: 40603276
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Author Comment

by:psunith
ID: 40616334
Hi Will,

I have tried the link as well. Nothing matches with my issue. But i have done whatever is valid but the installtion fails at the same place.

I am stuck on this, as my exchange services wont start as the installation crashed half way.

Please help
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