I've been asked to solve a problem with a Windows 8 machine 'freezing'. Attached to it is a smartboard: Model SLR60wi Smart Light Raise, also attached are smart speakers.
I have a limited time in which to do this so don't want to go down any blind alleys. For instance, i've a suspicion that such freezing issues are not likely to appear in Windows event logs so i could waste time poring through them looking for clues. Or am i wrong?
What steps would you take to a solution?