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Remove malware "Pro PC Cleaner"
Hello,
What's the best way to remove malware called Pro PC Cleaner?
I'm usually pretty careful about avoiding suspicious downloads and executables but a couple of days ago I was not paying attention and walked right into an executable file I would normally avoid. The result was installation of this Pro PC Cleaner app. Some other apps were also installed at the same time but (I think) I've successfully removed those.
I've Googled around for the best solution but now I'm nervous about getting a bogus fix that actually amplifies the problem.
By the way, I've got a Malwarebytes Anti-Malware Premium (paid) account so I'm actually kind of surprised this app got through.
Thanks
What's the best way to remove malware called Pro PC Cleaner?
I'm usually pretty careful about avoiding suspicious downloads and executables but a couple of days ago I was not paying attention and walked right into an executable file I would normally avoid. The result was installation of this Pro PC Cleaner app. Some other apps were also installed at the same time but (I think) I've successfully removed those.
I've Googled around for the best solution but now I'm nervous about getting a bogus fix that actually amplifies the problem.
By the way, I've got a Malwarebytes Anti-Malware Premium (paid) account so I'm actually kind of surprised this app got through.
Thanks
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What window version do you have?
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SOLUTION
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ASKER CERTIFIED SOLUTION
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(a) Hover the mouse on left corner of the screen and wait for the icon to appear.
(b) Then right click on the icon to show list of accessible programs.
(c) Select Control Panel from the list. A window will open on the screen. From there you can adjust the computer settings.
The control panel window will appear. Click on Uninstall program under programs area. It will display a screen to uninstall or change the program, select the one to be removed. On the next prompt you need to confirm the uninstall process.
And lastly click on Ok to proceed with the removal of Pro PC Cleaner infection and other associated threats.
(b) Then right click on the icon to show list of accessible programs.
(c) Select Control Panel from the list. A window will open on the screen. From there you can adjust the computer settings.
The control panel window will appear. Click on Uninstall program under programs area. It will display a screen to uninstall or change the program, select the one to be removed. On the next prompt you need to confirm the uninstall process.
And lastly click on Ok to proceed with the removal of Pro PC Cleaner infection and other associated threats.
ASKER
Thanks for all the great suggestions.
ASKER
I should have mentioned this initially but I've tried uninstalling the program using the conventional Windows approach:
Control Panel\All Control Panel Items\Programs and Features > Pro PC Cleaner > Uninstall
but that did not remove it.
Also, please note this Statement from my initial question:
…so unless running the Free version of Malwarebytes adds something not included in a Premium version, I think I've got that covered.