DaveKall42
asked on
CME and 2951 router embedded service engine issue
I have a client with CME on a 2951 router. They lost the login creds for CME and I attempted to reset the login via creating a session to the embedded service engine. When I tried to do this I realized for some reason there was no IP address assigned to the ESE and therefore I could not connect to it. I then tried to do an IP unnumbered assigned to the LAN interface on the router. When I tried to connect to it this time it said open but could not type anything. What is the best practice for giving the ESE an IP so that you can create a session to it? Is there another way to reset or recover a login for CME? Any info will be greatly appreciated!
ASKER
That will let me change the password to access the CME GUI interface? I was reading it had to be done in the service engine, is that not correct?
From CLI you need to enable GUI and you need to turn on authentication.
Usually it is local authentication and also you need to create user(s) by commands from previous post. So users and passwords should be visible from CLI.
If there are secret passwords you can change them, or you can use some free Cisco Password Decryptor.
Usually it is local authentication and also you need to create user(s) by commands from previous post. So users and passwords should be visible from CLI.
If there are secret passwords you can change them, or you can use some free Cisco Password Decryptor.
ASKER
I can already see the CME GUI. We are referring to the Call Manager Express Administrator GUI correct? i.e.: to change extensions, users etc.
ASKER
This is also v8.x of CME.
CME v8.x works from Cisco IOS 15.
I guess that nothing is changed in configuration of users, since it is still in material for CCNA Voice.
Cisco CME version and support for IOS
I guess that nothing is changed in configuration of users, since it is still in material for CCNA Voice.
Cisco CME version and support for IOS
ASKER
right, that's fine. But the passwords I am resetting in the CLI under the telephony-service will allow me access to the CME GUI for administration?
If you have CLI access you can do anything.
In this case commands from above are for creating web admin (that mean GUI)
You can google for "Enabling the Flash-Based CME GUI" - check google books solution.
:)
In this case commands from above are for creating web admin (that mean GUI)
You can google for "Enabling the Flash-Based CME GUI" - check google books solution.
:)
ASKER
I do have CLI access but I don't have access to the service-engine as per the original question. Do the passwords to access the CUE GUI need to be done through the service engine or will the ones for above work?
You're right, must be done through service engine.
Looks like that above will not work but this should work:
Unity Express GUI Password Recovery
And that is still among manuals for Unity Express - ver 8.6 although it is written ver 2.1.1
Looks like that above will not work but this should work:
Unity Express GUI Password Recovery
And that is still among manuals for Unity Express - ver 8.6 although it is written ver 2.1.1
ASKER
Right but that's the whole reason I posted this question. I cannot get into the Service Engine. It doesn't have an IP address on it and when I put it IP unnumbered address on it for the LAN address it will say open when I try and create a session but nothing else and I cannot type anything. Are you familiar with service engine configuration?
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ASKER
I figured out what the issue was. This router is using IMC0/0 instead of the embedded service engine for access. Once I found that I could get in and reset the passwords.
You should be able to see and change password from CLI.
#telephony-service
#web admin system name user1 secret 5 pw234567
#web admin customer name user22 password pw567890