Solved
Windows 7 BSOD on shutdown?
Posted on 2015-02-06
Hi,
I am having issues with some machines (Acer notebooks) in out enivronment where they are getting blue screens of death on shutdown.
So as they shutdown the BSDO with a STOP: 0x000000C5. The operating system in Windows 7 x64 Enterprise.
So it does not happen on all machines or in fact every time. So this is a stand corporate image we are deploying.
Windows is configured to keep the memory.dmp file. I even set the registry key: AlwaysKeepMemoryDump
All this in aid to get a memory dump to look at.
But no dumps saved.
So any suggestions how I can resolve this? (I am figuring to try to get a memory dump to analyze the file).
I am guessing a problem with a driver maybee - but how can I narrow it down? Nothing I am seeing in event
logs either.
So any suggestions on how to solve?
Thanks,
Ward.