I am facing a weird problem in magento admin panel

Posted on 2015-02-07
Last Modified: 2016-03-02
I have installed an extension for ajax login on magento i got a very weird problem the admin menu is not click able and even all submit settings are not workable and sometimes it shows server times out

do not know if it a rewrite problem a server problem !! i am lost
Question by:jaylab2
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LVL 16

Assisted Solution

by:Lucas Bishop
Lucas Bishop earned 200 total points
ID: 40595832
I removed the user/pass from your post. You should change the admin password immediately, as you don't want that information openly on the internet. Someone could log in and damage your site, change your admin password and lock you out or hide malicious content in the code.

I just logged in and all navigation links in the top navigation bar are working. The dropdown menus are working and so are the links within them.  I am using the most recent version of Google Chrome for my browser.

Regarding your issue, what browser are you using? Do you have any add-ons installed that block content? Do you have scripts disabled in your browser?

I've attached a screenshot that shows I've logged into the admin and navigated to the configuration section using the drop-down menu:
magento admin panel
If you are having a different type of error, please advise in the event I've misunderstood your problem.

Assisted Solution

jaylab2 earned 0 total points
ID: 40595906
Well from my side the menu is not working ! could it be that server could block my IP ! as i delete all cookies and cashe files from magento !! any help any luck!
LVL 16

Expert Comment

by:Lucas Bishop
ID: 40595915
If the menu isn't working, it's likely an issue isolated to your computer, not server related.

Try using a different browser (firefox, chrome, IE, etc) and see if the results are different. Make sure your browser is up to date. Try a browser on a different computer.

What browser version are you using? You can generally find this under "Help > About" in the menu of your browser. For example, I'm using the newest updated version of Chrome:
chrome version
LVL 16

Expert Comment

by:Lucas Bishop
ID: 40595933
Another thing you mention is that you are seeing server timeouts. It could be that there is some sort of latency between you and the server that is making it so the ajax scripts never finish loading and cause the site to not function for you.
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Author Comment

ID: 40595957
Thanks Lucas for your support, here is screen shot if i paste directly any link ! here a summary of what i am facing

1- admin links are not working
2- Sever timout
3- there submit for any admin configuration
4- i think there a problem in JS files

even if i tried to install on different folder a fresh magento installation it gaves an error when installing
LVL 16

Expert Comment

by:Lucas Bishop
ID: 40596408
Are you able to log into the admin panel at all, without an error? If so, does every single link cause an error? Or only specific ones?

Accepted Solution

jaylab2 earned 0 total points
ID: 40602561
Hello I have a fixed it was an ISP problem so when i changed my IP everything works perfect

Author Closing Comment

ID: 40610605
As i have fixed the problem by myself and posted how it is been solved.

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