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How to share Outlook 2013 hosted exchange account

Posted on 2015-02-07
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Last Modified: 2015-02-10
Hello Experts,

I have a client who uses a hosted Exchange service.  Multiple users (secretaries) need to be able to have access to the manager's exchange account.  The secretary's accounts are basic email (IMAP) not hosted exchange.

Can someone confirm that I set this up the best way so the secretaries can correspond as the manager and add/remove appointments, etc..

I setup the IMAP account first.  I then added each of the two Manager's exchange account.

Is this the best way to give access to the secretaries or is there a better way?
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Question by:tucktech
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Gareth Gudger earned 2000 total points
ID: 40596206
Hey tucktech,

Is there a reason you went with IMAP for the secretaries and hosted Exchange for the manager? Can't you just have them all on hosted Exchange? That would be the easiest way to grant the secretaries the "Send As" or "Send on Behalf Of" permissions. As well as permissions to manage the bosses calendars.

I would configure all for hosted Exchange.

Also, what hosted Exchange platform are you on? Office 365? Or something else?

Let me know if you need specific steps.
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Author Comment

by:tucktech
ID: 40601349
Hello Gareth,   we put the secretaries on basic email due to cost.  The hosted exchange is using Exchange 2013.  Having said that I assume you would still recommend putting everyone on exchange and giving permissions, correct?
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Author Comment

by:tucktech
ID: 40601350
Also, would this create better delineation of contacts?
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Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 2000 total points
ID: 40601382
I would definitely recommend putting it all in hosted Exchange.

There a lot of things you could do with contacts on a hosted Exchange environment. You could share them in a Shared Mailbox. Or put them into Public Folders. Or, if the boss has the contacts, the secretaries could be granted access to those contacts as well. Lots of options.

What about Exchange Online Plan 1 from Microsoft. You could get each user on there for $4 per user/month.
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Author Closing Comment

by:tucktech
ID: 40602265
Yes, this took care of the problem.  Thanks
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