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Intermittent access to VMware Infrastructure Web Access

Posted on 2015-02-08
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Last Modified: 2015-03-27
I'm having trouble reliably accessing a VMware web interface.

The VM is VMware Server 2.0.2 running  a virtual Windows Server 2008 on a Linux host.

The VMware Infrastructure Web Access is version 2.0.0

It's the same problem whether I'm on the VM's LAN or accessing it remotely.

Port forwarding (of port 8333) is correctly set up in the router.

Access is via IE8 (or later, but in IE8 mode) and SSL 2.0  in advanced browser settings has been enabled.

There are two problems (probably part of the same issue):

1) It often takes several goes to logon successfully, either because there is no response, or I get a false username/password error or I get an HTTP error (see 2, below)

2) Once I've successfully logged on, after anything from a few second to a few mins I get an error, usually after clicking on something in the application, as follows:

The server could not complete a request (HTTP nnnn)
(where nnnn is an up to 4 digit number)
The server encountered an unexpected condition that prevented it from fulfilling the request. If this problem persists, please contact your system administrator.

I then click OK and it takes me back to the login screen.

Can any help me with this please, as it's driving me up the wall.

Thanks
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Question by:socross
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by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 40597165
Please note, VMware Server 2.0.2, is now end of life, and support for the product ended in 2011.

You would be advised to update to VMware Workstation, VMware Player or switch to VMware ESXi.
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by:socross
ID: 40597728
So which update/switch would be appropriate?
Is it possible to to do an update/switch in situ, without having to rebuild the VM, or is that not a big deal anyway? Either way, can you detail the steps please.
Thanks.
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LVL 119

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 40597845
You do not have to rebuild any VMs.

But there are no upgrades from VMware Server 2.0.2 directly to VMware Workstation, VMware Player or switch to VMware ESXi..
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by:socross
ID: 40600036
Thanks Andrew. So could you please outline the steps needed to switch to ESXi, given that we are dealing with a live system, a virtualization of Windows Server 2008 on a Linux host, which has to be available Mon - Fri, 0800 to 1800. Sorry to ask such basic questions, but virtualization is a relatively new area for us. Thanks.
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Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 40600215
First you will need to find a new server or bare metal server, because ESXi requires that, it does not install on Windows Server 2008.

Also you need to check if you have a compatible server.

Check the VMware Hardware Compatability Lists HCL here

The VMware Hardware Compatibility List is the detailed lists showing actual vendor devices that are either physically tested or are similar to the devices tested by VMware or VMware partners. Items on the list are tested with VMware products and are known to operate correctly.Devices which are not on the list may function, but will not be supported by VMware.

http://www.vmware.com/go/hcl

and then if you server is on the HCL...

see my EE Article, Step by Step Tutorial Instructions with Screenshots


Part 1: HOW TO: Install and Configure VMware vSphere Hypervisor 5.1 (ESXi 5.1)

Part 2: HOW TO: Connect to the VMware vSphere Hypervisor 5.1 (ESXi 5.1) using the vSphere Client

So you would need to transfer the VMs (files) off the current host, rebuild the ESXi server, and then transfer the files back.
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