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screen i'm working on keeps losing focus

Posted on 2015-02-09
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Last Modified: 2015-02-25
Hi! strange thing happening - for some reason, the window I'm typing in keeps losing focus as I'm working! it's driving me crazy. I recently got a new wireless mouse and thought maybe that was the problem, but switched back to my old wired one and it's still happening - at least some of the time. no telling when it will happen... can't figure out a pattern. I'm typing then suddenly - the window has lost focus!
not sure if it's related but I'm also suddenly have MS flight simulator (FSX) keep freezing - but it's in a way that seems like it's losing focus - it stops, minimizes, and the computer seems frozen - usually it just recovers after about 10-20 seconds after I keep clicking on the icon at the bottom of the screen.
any thoughts or ideas?
thanks!
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Question by:jpomerantz
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Author Comment

by:jpomerantz
ID: 40598729
update... as I've been using the wired mouse for a bit here I think that I am noticing it happening less... could it really have been related? is it something that could sort of "linger" and then wear off? does that make any sense?
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by:John Hurst
ID: 40598745
In a properly operating Windows 7 system, screen loses focus when another application pops up. Outlook Email notifier is an good example. You may have other such things.

If you have operating system errors (MS Flight Simulator freezing) it could be harder to figure out.

Look for pop up applications.

If I am typing (e.g. here) I keep my screen focus 100% of the time. Email notifier will go in the background.

If I let go and leave the screen idle, pop up application will take focus away. I see that too.
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Author Comment

by:jpomerantz
ID: 40598773
I don't have notifier that I know of... another thing that I'm noticing is that sometimes it seems that it's happening when I hit shift (like if I'm typing a colon...) - but it's not consistent at all. that's what's so frustrating
any other ways of diagnosing?
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Expert Comment

by:John Hurst
ID: 40598783
You seem to have an operating system problem.

Try running System File Checker.  Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete and check.

If that fails, you may need to try a Windows 7 Repair Install. You need the Windows 7 DVD or the recovery partition. Here is a Seven Forums Tutorial to assist you.

http://www.sevenforums.com/tutorials/3413-repair-install.html
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Author Comment

by:jpomerantz
ID: 40598802
ok thanks so much - will look into these things and keep you posted :)
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Expert Comment

by:Rafael I
ID: 40599226
are you holding down shift to execute a command, or in the game, is shift used to activate something?  windows accessibility options are turned on by default, even if you don't use them, and they might be stealing focus away from your window.

open up control panel and type in "keyboard" in the search box.  click the link that says "Change how your keyboard works"

1) under the second heading "Make it easier to type" ensure that the checkbox for "Turn on Sticky Keys" is unchecked.  Then click on the link below it called "Set up Sticky Keys"

under Keyboard shortcut, uncheck the option that says "Turn on Sticky Keys when SHIFT is pressed five times"  Then hit OK.

2) under the second heading "Make it easier to type" ensure that the checkbox for "Turn on Filter Keys" is unchecked.  Then click on the link below it called "Set up Filter Keys"

under Keyboard shortcut, uncheck the option that says "Turn on Filter Keys when right SHIFT is pressed for 8 seconds"

If these options are turned off and your windows keep losing focus, try closing all your browser windows.  a webpage could be opening a windows to show you something, or show you an ad, which could cause this issue.  Let me know how it goes!
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Author Comment

by:jpomerantz
ID: 40599274
thanks so much!
nothing turned up on the scan...
don't really use shift that much - just in regular typing, but I turned off those options as you suggested

seems to be happening LESS with the old wired mouse - but still happening here and there...

will keep you posted!
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Expert Comment

by:nobus
ID: 40600161
if the problem is recent, you can use a system restore also -  to a date it was ok
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Author Comment

by:jpomerantz
ID: 40600223
ok, thanks - will try that;
another symptoms I am noticing today - could this be related?
I have it set so that screen saver comes on at about 10 mins of idle - but I'm noticing that after about 1 min or so (changes) of screen saver - it turns off - as if I moved the mouse or something - but I'm on the other side of the room!... as if some other process or program is doing something and that takes focus and removes the SS
any way to find what it might be?
thanks!
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Author Comment

by:jpomerantz
ID: 40600235
opened task manager and noticed that when it is happening - (and even when it's not happening?) system idle process is taking 95-99% of the cpu...
does that help figure out what's going on??
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Author Comment

by:jpomerantz
ID: 40600410
just researched it... guess system idle process won't explain it :)
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Assisted Solution

by:John Hurst
John Hurst earned 200 total points
ID: 40600516
but I'm noticing that after about 1 min or so (changes) of screen saver - it turns off <-- In addition to stuff freezing (above), you may also have viruses on this computer. Run your Antivirus application and do a complete scan.
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Assisted Solution

by:nobus
nobus earned 300 total points
ID: 40600864
run these also :
http://www.malwarebytes.org/mbam.php                         MBAM
http://majorgeeks.com/RogueKiller_d6983.html                  Roguekiller

in such cases, i also look at the installed software - and uninstall what is too old - and not needed (eg toolbars)
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Author Comment

by:jpomerantz
ID: 40600984
interesting... ran virus scan - found and cleaned 5 threats!
will keep you posted if this seems to have helped
thanks so much!!
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Author Comment

by:jpomerantz
ID: 40601231
malware bytes found like 500 or so PUPS... I chose "quarantine"; will see what happens :)
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Expert Comment

by:John Hurst
ID: 40601389
Certainly you have a big virus issue contributing to the problem.
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by:nobus
ID: 40602526
with so mamy pups - run adw cleaner too : https://toolslib.net/downloads/viewdownload/1-adwcleaner/
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Author Comment

by:jpomerantz
ID: 40602800
just curious - is it ok to trust it and select "clean" for everything that these programs flag? I don't really know what I'm looking at...
as I'm typing this, the window keeps losing focus and it's driving me CRAZY!!!
hasn't someone invented a program that can tell what steals the focus?
thanks so much for all of your help!!
joel
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by:John Hurst
ID: 40602874
hasn't someone invented a program that can tell what steals the focus?  <-- No. Never seen one.

I don't really know what I'm looking at...
 
Use you own antivirus and Malwarebytes both to scan. You can probably accept their suggestions. I have not familiar with adwcleaner but nobus can speak to that.

It may be worth your while for long term stability, and to save a lot of time, just to back up critical data, email, favourites and so on, format and reinstall Windows. That is the only really sure fire solution in most cases like this.
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Author Comment

by:jpomerantz
ID: 40602882
got it. I 'm just trying to consider that a last resort option at the moment because I'm not familiar with how to do it and can't afford to be out of commission right now for very long. I have so much stuff installed and whatnot that would take me a long time to get back to where I need to be...
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Author Comment

by:jpomerantz
ID: 40602895
just realized that repair install doesn't get rid of my programs and all... so I guess it's a bit less of a last resort :)
I actually found the original windows 7 disk that came with the computer so yes, this option exists. will try all the other stuff and see if needed
thanks so so much
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by:John Hurst
ID: 40602940
Repair Install can fix the operating system but does not get rid of viruses. So you must clean up viruses first. Otherwise Repair Install will keep your data and programs.
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Author Comment

by:jpomerantz
ID: 40602953
ok, that makes sense...
so my first resort here will be to continue to try to clean and detox and find if there is hardware of software that's problematic; my second resort will be repair install to go after any possible system errors; and last resort would be a clean reinstall
gulp.
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by:nobus
ID: 40602991
if you are unsure about anything such scanners show, you can post them here, or google them yourself, and evaluate
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Author Comment

by:jpomerantz
ID: 40603297
ok great! RogueKiller found some things in registry (that look to me to be benign, but I'm posting here to check and one thing in tasks - which I think is my carbonite backup that I use... everything else was clean so that's a good sign :)
here's what it found:  (am I correct that I should leave it all and not do anything?)
¤¤¤ Registry : 23 ¤¤¤
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\GPU-Z (\??\C:\Users\User\AppData\Local\Temp\GPU-Z.sys) -> Found
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\GPU-Z (\??\C:\Users\User\AppData\Local\Temp\GPU-Z.sys) -> Found
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\GPU-Z (\??\C:\Users\User\AppData\Local\Temp\GPU-Z.sys) -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters | DhcpNameServer : 10.100.102.1 [(Private Address) (XX)]  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters | DhcpNameServer : 10.100.102.1 [(Private Address) (XX)]  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters | DhcpNameServer : 10.100.102.1 [(Private Address) (XX)]  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{048C9C6A-1350-4351-9119-1F63197EF9C7} | DhcpNameServer : 10.100.102.1 [(Private Address) (XX)]  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{048C9C6A-1350-4351-9119-1F63197EF9C7} | DhcpNameServer : 10.100.102.1 [(Private Address) (XX)]  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{048C9C6A-1350-4351-9119-1F63197EF9C7} | DhcpNameServer : 10.100.102.1 [(Private Address) (XX)]  -> Found
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-588454228-499024481-2510942122-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-588454228-499024481-2510942122-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {59031A47-3F72-44A7-89C5-5595FE6B30EE} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-588454228-499024481-2510942122-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-588454228-499024481-2510942122-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {59031A47-3F72-44A7-89C5-5595FE6B30EE} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-588454228-499024481-2510942122-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-588454228-499024481-2510942122-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-588454228-499024481-2510942122-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-588454228-499024481-2510942122-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found

¤¤¤ Tasks : 1 ¤¤¤
[Suspicious.Path] \\{5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4} -- "C:\ProgramData\Carbonite\Carbonite Backup\CarboniteUpgrade.exe" (/silent $(Arg0)) -> Found
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Expert Comment

by:John Hurst
ID: 40603308
I cannot say for sure for your system, but none of that stuff shows up on my system.
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Expert Comment

by:nobus
ID: 40603502
run sfc, and then run RK again -check if it fixed problems :
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
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Author Comment

by:jpomerantz
ID: 40603783
ran it, showed all is clean; ran rouge killer again and same result... I guess I'm just concerned that these registry items might be related to legit programs that I use. could it be?
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by:John Hurst
ID: 40603856
You need to look at the output and match to Programs and Features as best you can. That is what I do and (by and large) it works.
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by:nobus
ID: 40605058
do you have something called "New start Panel" ? that is accounting for the majority of items in the list
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Author Comment

by:jpomerantz
ID: 40605549
have no idea what new start panel is...
interestingly, I tried pausing my carbonite backup and lo and behold it seems to have helped - can't say that it has solved it, but I think I'm noticing it much less. I submitted a ticket to carbonite asking them about it - and sent them the path that rougekiller flagged to ask if it's legit.
I'm going to do more research now on the new start panel thing
thanks so so much!
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Author Comment

by:jpomerantz
ID: 40610631
ok - here's my latest theory... turns out that I have an internet problem; have contacted the isp and they are actually going to send someone out on Tuesday to replace my hardware because they couldn't resolve it remotely. the internet is not working right - see "doc2" that I've attached...

so - then I contacted carbonite - and see "doc1" attached that has their response...

SO - I think that maybe bec the internet isn't working right - and carbonite keeps searching for update (even though I'm not seeing the popup so that's the slight hole in this theory) - it's grabbing the focus!
could this be???
in any event, I'm going to put this on hold till the guy comes out on Tuesday and then try to update carbonite, and then see what's up :)
thanks so much - would appreciate any thoughts or ideas that you might have as well
have a great day
joel
Doc2.doc
Doc1.doc
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by:nobus
ID: 40610696
not sure why you put screenshots in doc files - you can attach them straight away, by inserting the pic
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Author Comment

by:jpomerantz
ID: 40610868
I also thought so - but it wasn't letting me... I must have been doing it wrong.
sorry 'bout that!
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by:nobus
ID: 40610913
here's how :p
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Author Comment

by:jpomerantz
ID: 40610927
Ha! cool! ok, so that's why it wasn't working... I didn't know there was a special button for it
thanks so much :)
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by:nobus
ID: 40611007
if i may ask - is that your name?=jpomerantz ?
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Author Comment

by:jpomerantz
ID: 40611190
yes, Joel Pomerantz actually... why do you ask?

I'm also curious, what do you think about my theory? does that fact that I'm not actually seeing a pop up rule it out? or could it still be the carbonite updater?
will be interesting to see what happens after (hopefully) the internet gets fixed
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Expert Comment

by:nobus
ID: 40611747
well - a bit of coincidence; i'm a billiard player, and the cue tip (leather part) is called here a pomerans
as for your theory - it is possible; i see the same when you have a problem with windows update - it downloads them at bootup (so system is very slow) then stops updating
however - with no more info - no one can tell
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Author Comment

by:jpomerantz
ID: 40611760
interesting! I think that in Russian or Yiddish a "pomerantz" is a type of fruit; an orange? anyway, maybe it's called that because of the shape of it...

i'll keep you posted about the issue - interestingly, it seems to be doing it less over the last day or two so who knows!
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Expert Comment

by:nobus
ID: 40611947
is your internet fixed yet?
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Author Comment

by:jpomerantz
ID: 40611974
internet is fixed!! guy just left (came a day early :) haven't had a chance to update carbonite yet but everything on the computer seems to be benefitting from the internet working...
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Expert Comment

by:nobus
ID: 40612292
ok  let's see in a day or so
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Accepted Solution

by:
jpomerantz earned 0 total points
ID: 40620832
ok, it's been a few days and it seems that things are working fine - it must have been related to the internet issue!
I would like to assign points to all who helped me out - could not have hurt to get the viruses off as well!! how should I do it?
thanks so much
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by:nobus
ID: 40620890
you can assign points to different helpful posts by selecting multiple Solutions
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by:jpomerantz
ID: 40620915
ok - will do
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by:nobus
ID: 40621312
glad to help
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Author Closing Comment

by:jpomerantz
ID: 40630217
Thanks for the help and suggestions!
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