Solved

How do I get Outlook 2010 to send as a shared mailbox without having to select it FROM

Posted on 2015-02-09
1
73 Views
Last Modified: 2015-02-09
Hi,

We have a few people that use Outlook 2010 with multiple shared mailboxes, they use to be able to go the shared mailbox and click "New" message and they message was sent as the shared mailbox. For some reason now they have to select the FROM the mailbox that they want to send the message FROM.

Anyone run into something like this and can please help to fix it?
0
Comment
Question by:llarava
1 Comment
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 500 total points
ID: 40599024
In Outlook 2010 you can have access to multiple mailboxes within one Outlook profile. You need to add the mailbox using File>Add Account when you are in Outlook (this setup is only available in Outlook 2010 and up). Once you have added your shared mailboxes this way they will be represented as individual accounts.

If you add the mailboxes the conventional way like...
-  File, Account Settings
- Change Settings, More Settings
- Advance Tab
- Add Shared Mailbox

This only opens the shared mailbox but it is not managed independently within the Outlook profile. This is why you need to click the From button every time.

Will.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now