Solved

Windows Server 2008 hangs while trying to shut down

Posted on 2015-02-10
3
450 Views
Last Modified: 2015-02-24
We have a domain controller running Windows Server 2008 Standard SP2 32-bit which is not able to shut down properly and gets stuck while trying with the message "Shutting Down".

It appears as though the server is trying to close active applications and/or services and is unable to do so. Since the Event Logs stop before the server gets stuck, it does not provide any information on what application or service is causing the issue.

What would be the best way to diagnose this issue?
0
Comment
Question by:realtimer
3 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40602875
First things first try, setting HKEY_USERS\.Default\Control Panel\Desktop\AutoEndTasks from 0 to 1

This will force all processes to end automatically when users either log off or shut down the computer.

Does this occur when you reboot as well or just shut downs?
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 40603062
Often, CTRL-C or ALT-F4 will end the process which is causing the hang and you might find that doing this one or two times solves the problem.
Otherwise, Process Monitor from Sysinternals ( https://technet.microsoft.com/en-us/sysinternals/bb896645 ) can be set to do detailed logging and how to do it is detailed here: http://www-01.ibm.com/support/knowledgecenter/ssw_aix_53/com.ibm.aix.prftools/doc/prftools/prftools09.htm%23wq513
0
 

Author Comment

by:realtimer
ID: 40628680
Thank you VB ITS and Davis.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
A procedure for exporting installed hotfix details of remote computers using powershell
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now