Solved

Gmail will not delete all messages

Posted on 2015-02-10
6
107 Views
Last Modified: 2015-02-11
Hey,

I have an account with thousands of unread messages.  I do not need them, but I want to keep the account active.

Every time I click Select All and then choose All conversations that match, it tells me all 4,937 emails are selected.

When I click on the Trash can or click Move - to Trash, the screen refreshes and it says no conversations selected.

I've been following Google's instructions.  Any ideas?

https://support.google.com/mail/answer/7401?hl=en

Help!

Robert
0
Comment
Question by:Robert
  • 3
  • 3
6 Comments
 
LVL 4

Assisted Solution

by:adez12
adez12 earned 500 total points
ID: 40601444
May I ask what web browser you are using?  Have you tried performing the same steps to delete all your emails in a different web browser?
0
 

Author Comment

by:Robert
ID: 40601483
IE11.  I think I have - but I will try it shortly.
0
 
LVL 4

Accepted Solution

by:
adez12 earned 500 total points
ID: 40601513
Give Chrome, Firefox, or Safari a try.  And let us know how it goes.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Closing Comment

by:Robert
ID: 40601879
Chrome worked!  Thanks much!
0
 
LVL 4

Expert Comment

by:adez12
ID: 40601952
Glad to hear it.  Internet Explorer just has so many bugs in it now.

Just to test, and if you would still rather use IE, try using IE again, but this time add gmail.com to the list of sites for Compatibility View.  You go to Tools > Compatibility View settings > Then add gmail.com.
0
 

Author Comment

by:Robert
ID: 40603198
I appreciate the suggestion, but the emails have been purged - Trash was emptied.  If this comes up again....
;^)

Robert
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
eMail updates 3 34
php mail headers 2 58
Issue to mail 11 98
Why do I still get a notification of a changed or deleted calendar notification on my iPhone? 3 35
Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
Preparing an email is something we should all take special care with – especially when the email is for somebody you may not know very well. The pressures of everyday working life stacked with a hectic office environment can make this a real challen…
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question