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Windows Update 3 of 12 not installing...

Posted on 2015-02-10
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Last Modified: 2015-02-15
As shown below,

Installing update 3 of 12 ...
Windows Malicious Software Removal Tool x64 - February 2015 (KB890830)

is stuck more than 45 minutes. What can I do to get this installed. I suppose the Malicious Software got into my computer first.

If I stop and use another account in the same computer, would that help?
update
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Question by:Mike Eghtebas
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5 Comments
 
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Assisted Solution

by:VB ITS
VB ITS earned 250 total points
ID: 40602413
Cancel this update from installing, then go to the window where you can select which updates to install but this time leave out this specific update and then let Windows install its updates again.

Once all the other updates have installed, try installing this specific update by itself.
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Assisted Solution

by:web_tracker
web_tracker earned 250 total points
ID: 40602422
stop the installation then reboot, then run windows update again. Hopefully it will install after the reboot.
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LVL 33

Accepted Solution

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Mike Eghtebas earned 0 total points
ID: 40602547
Thank you for the comments. After posting this question, it timed out.

See the messages in red borders. I usually do this updates  by restarting my computer but this time I did it manually. The advantage of restart is that upon start, Windows OS takes control of everything there is to install all uploads before allowing other programs to start running. But this time because I was was doing manually while my virus program (god knows what else were in the ram) was interfering with update installation. This is purely guesswork. I cannot tell 100% that is the way it was.

Mike
windows update
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LVL 33

Author Closing Comment

by:Mike Eghtebas
ID: 40610608
This is the solution that worked for me.
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Expert Comment

by:web_tracker
ID: 40610904
I am glad you figured out why the updates did not install. That definitely is true if applications, dlls or drivers are in use some updates will not install unless the system is rebooted and theses items are shutdown, permitting the update to continue. That is a very good point you mentioned and one of the biggest reasons that when you reboot your computer or shut it down you will see the updates are continually installing.... and will say do not shut off or unplug the computer. Thanks for awarding the point fairly.
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