?
Solved

How to use inline email signature images without triggering mapi hasattachment = true

Posted on 2015-02-11
2
Medium Priority
?
307 Views
Last Modified: 2015-02-12
Our organization uses Outlook 2010 and Worldox GX3 (document management system).  We use Outlook to send and receive email, but we integrate with Worldox so that sent and received emails are also permanently stored via Worldox.

Our emails contain a corporate html signature block that contains an inline logo image.  When we view our sent items in Outlook, an attachment icon does NOT display.  However, when we view that same sent email in a Worldox list, Worldox's attachment icon DOES display.

I am told by Worldox tech support that the reason is that the mapi hasattachment property is being set to true, so Worldox reads that and displays an attachment icon.  But, they believe that there are ways of including inline images in Outlook that would not affect the hasattachment property.  

Anyone know of a way to include an inline image but keep (or force) hasattachment as false?  Or any other method that will accomplish my goal (no attachment icons for emails with inline signature images but no other actual attachments)?

Relevant portion of signature code for the image file is:
<img src="http://www.ourwebaddress.com/images/ESignature.png" nosend="1" width="280" height="100">

Thanks for any help!
0
Comment
Question by:Jill_Fox
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Accepted Solution

by:
Alexei Kuznetsov (Outlook MVP) earned 2000 total points
ID: 40605724
No way, sorry. PR_HASATTACH (httpmail:hasattachment) is a computed MAPI property. Outlook doesn't show the clip icon because it uses the SmartNoAttach property that enables it to ignore inline attachments.

What you can see in Worldox is a bug in their product. They need to fix it.
0
 

Author Comment

by:Jill_Fox
ID: 40605939
Thanks for the explanation - that helps.  I'll go back to Worldox tech support.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question