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  • Status: Solved
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How to use inline email signature images without triggering mapi hasattachment = true

Our organization uses Outlook 2010 and Worldox GX3 (document management system).  We use Outlook to send and receive email, but we integrate with Worldox so that sent and received emails are also permanently stored via Worldox.

Our emails contain a corporate html signature block that contains an inline logo image.  When we view our sent items in Outlook, an attachment icon does NOT display.  However, when we view that same sent email in a Worldox list, Worldox's attachment icon DOES display.

I am told by Worldox tech support that the reason is that the mapi hasattachment property is being set to true, so Worldox reads that and displays an attachment icon.  But, they believe that there are ways of including inline images in Outlook that would not affect the hasattachment property.  

Anyone know of a way to include an inline image but keep (or force) hasattachment as false?  Or any other method that will accomplish my goal (no attachment icons for emails with inline signature images but no other actual attachments)?

Relevant portion of signature code for the image file is:
<img src="http://www.ourwebaddress.com/images/ESignature.png" nosend="1" width="280" height="100">

Thanks for any help!
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Jill_Fox
Asked:
Jill_Fox
1 Solution
 
Alexei Kuznetsov (Outlook MVP)CEOCommented:
No way, sorry. PR_HASATTACH (httpmail:hasattachment) is a computed MAPI property. Outlook doesn't show the clip icon because it uses the SmartNoAttach property that enables it to ignore inline attachments.

What you can see in Worldox is a bug in their product. They need to fix it.
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Jill_FoxAuthor Commented:
Thanks for the explanation - that helps.  I'll go back to Worldox tech support.
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