• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1503
  • Last Modified:

Office 365 Outlook 2013 index not indexing

Just upgraded from Office 2010, uninstalling it, and installing Office 365 for business.
Outlook search function yields no results. Indexing status says 0 items left to index.
In the indexing control panel, Outlook is not listed, clicked advance and an entry is checked name starting with MAPI is listed.
Tried rebuilding index, but doesn't work.
Seems like it has something to do with Outlook not being listed in the indexing control panel, but how do I correct this?
0
dancomputerman
Asked:
dancomputerman
  • 3
1 Solution
 
meko72Commented:
To my knowledge  there is no option to upgrade  over the previous version so essentially when you uninstalled office 2010 you lost the index.

Per Microsoft  http://support.microsoft.com/kb/2808268
0
 
Vasil Michev (MVP)Commented:
Follow the steps in this article: http://support.microsoft.com/kb/2769651
Make sure the MSG filter is configured, that you are using cached mode, etc.
0
 
dancomputermanAuthor Commented:
I uninstalled with the Microsoft fixit tool, re-installed. Then it worked.
0
 
dancomputermanAuthor Commented:
Thank you for all of your help anyway.
0
 
dancomputermanAuthor Commented:
Because it was the solution that worked.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now