?
Solved

Blue Screen out of the Blue

Posted on 2015-02-11
5
Medium Priority
?
224 Views
Last Modified: 2015-03-12
My system has started to Blue Screen. Can someone point me to where to begin looking.

Problem signature:
  Problem Event Name:      BlueScreen
  OS Version:      6.1.7601.2.1.0.256.1
  Locale ID:      1033

2015-02-11-Windows-Crashing-with-Blue-Sc2015-02-11-Windows-Crashing-with-Blue-ScAdditional information about the problem:
  BCCode:      1e
  BCP1:      0000000000000000
  BCP2:      0000000000000000
  BCP3:      0000000000000000
  BCP4:      0000000000000000
  OS Version:      6_1_7601
  Service Pack:      1_0
  Product:      256_1

Files that help describe the problem:
  C:\Windows\Minidump\021115-16504-01.dmp
  C:\Users\SteveUrich\AppData\Local\Temp\WER-1624781-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Thanks,

Steve
WER-1624781-0.sysdata---Copy.xml
021115-16504-01---Copy.dmp
0
Comment
Question by:steveurich
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 18

Expert Comment

by:awawada
ID: 40604219
Points to Dragon NaturallySpeaking. Can you uninstall or update it?
0
 
LVL 92

Accepted Solution

by:
nobus earned 1500 total points
ID: 40605069
i would start by updating the drivers for the system
or run diags on ram and disk - i use the ubcd  :
Hardware diagnostic CD    UBCD

go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page

**  you can make a bootable cd - or bootable usb stick
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 40659608
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
0
 
LVL 92

Expert Comment

by:nobus
ID: 40660413
steve urich - the best way to handle this is not just close it, but give a bit of info on the solution
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
IF you are either unfamiliar with rootkits, or want to know more about them, read on ....
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question