Solved

Outlook 2010 Error "there is not enough memory or disk space to complete the operation" When Opening Certain Emails

Posted on 2015-02-11
4
1,807 Views
Last Modified: 2015-03-03
When users open certain emails in their mailbox they receive the error "there is not enough memory or disk space to complete the operation".  The only choice is to click OK and then the email opens without issue.  The issue only started occurring when we migrated from Exchange 2010 to Exchange 2013.  The migration logs show no errors or skipped items.  There are no events logged to either the Exchange 2013 server or Windows 7 PC when the error occurs. We are able to reproduce the issue in a new Outlook profile with or without cached mode.  Also, can reproduce the issue on a new Windows 7 PC that is only running Outlook 2010.  All available Office and Outlook 2010 updates from MS update have been applied as of 2/11/15.  The problematic emails open fine in OWA.
0
Comment
Question by:Tier1Net
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 40604147
Do these emails have attachments? If so, during the migration, did you make sure that your maximum attachment size parameters were set to match what you had on the Exchange 2010 server?
0
 

Author Comment

by:Tier1Net
ID: 40604157
Some do have attachments.  They are very small though...about 500kb.  Also, one thing I forgot to mention, some of the emails causing the errors were received after the migration was completed.
0
 

Accepted Solution

by:
Tier1Net earned 0 total points
ID: 40621930
The issue stopped occurring and only impacted emails that were received shortly after the migration to 2013
0
 

Author Closing Comment

by:Tier1Net
ID: 40641494
Not really a solution.  The issue stopped on its own
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
When asking a question in a forum or creating documentation, screenshots are vital tools that can convey a lot more information and save you and your reader a lot of time
This video shows and describes the main difference between both orientations in Microsoft Word. Viewers will understand when to use each orientation and how to get the most out of them.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question