?
Solved

Outlook password prompt after upgrade from exchange standard to enterprise

Posted on 2015-02-11
9
Medium Priority
?
310 Views
Last Modified: 2015-02-17
Last night I did an upgraded my Exchange Server 2003 Standard to Exchange Server 2003 Enterprise. Following the upgrade everything appeared fine. But today we noticed that Outlook (2007/2010) is prompting for the password to the Exchange server. The issue does not occur using OWA. I am not using RPC/HTTP. I reinstalled SP2. The really interesting part is that if we cancel the password box and hit send and receive the status changes back to Connected to Microsoft Exchange. All users are local network users and Exchange is not actually sending any mail. It is strictly used for mail/calendar storage and sharing.
0
Comment
Question by:OTS_Tech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
  • +1
9 Comments
 

Expert Comment

by:Information Technology
ID: 40604236
Happens to us all the time when we do something on the exchange server and users are still logged on to their computers. We tell them to log off before we do any updates or maintenance. If somehow any of the exchange services are stopped and restarted then outlook freaks out and ask for the password... No idea if there is a way around this... Rebooting or login off and back on will stop the behavior...
0
 

Author Comment

by:OTS_Tech
ID: 40604278
I have had several people reboot but it is still occurring for them. I will force everyone off tonight and restart at the server and then bring people back online.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40604299
Did you install the post SP2 updates? Microsoft Update should give them to you.

Simon.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 7

Expert Comment

by:dsnegi_25dec
ID: 40604778
Did you test email configuration.

Can you check event logs if any authentication issue on DC as well on Exchange side.

This behavior occurs if the computer loses network connectivity
0
 
LVL 7

Expert Comment

by:dsnegi_25dec
ID: 40604780
And can try to reset the password for one user ....And check how it works
0
 

Author Comment

by:OTS_Tech
ID: 40605700
I have restarted all machines including the server.
SP2 and all Windows updates are installed.
I am not finding any authentication errors on the server.
I have tried a password reset as well.

The computers do are not losing network connectivity because they are accessing other files without issue and the communication with exchange still functions.

Maybe I need to look into moving to a new clean Exchange 2007 setup. This may help with a future upgrade to Exchange Online.
0
 

Accepted Solution

by:
OTS_Tech earned 0 total points
ID: 40606525
I found the problem. Over the past several months I have been preparing to move to Exchange Online, and I had set autodiscover on my DNS to point to autodiscover.outlook.com. Following the upgrade to Excahnge 2003 Enterprise, started to look to that domain. I have removed the DNS entry and the problem has been resolved.
0
 

Expert Comment

by:Information Technology
ID: 40607847
Very interesting that this did not happen before the upgrade... Good to know...
0
 

Author Closing Comment

by:OTS_Tech
ID: 40613816
Solved myself.
0

Featured Post

Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question