Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Windows Search Index Location Inconsistent With Outlook 2010 - How To Fix?

Posted on 2015-02-11
3
Medium Priority
?
259 Views
Last Modified: 2015-04-28
Hi All,

Got a strange one that I cannot figure out:

I have a user running Win8.1 Pro and Outlook 2010.

We have configured their machine to move the Windows Search Index from C:\ProgramData\Outlook\ to D:\Outlook\ (there is plenty of room on their D:\ Drive).

The Windows Search Service has been restarted, and the machine rebooted for good measure.

When we check in Windows Indexing, it now shows as being in D:\Outlook\, but when we check in Outlook 2010 (File - Options - Search - Indexing Options - Advanced) it shows as still being on C:\ProgramData\Outlook\.

We have then changed it in Outlook, closed Outlook, restarted the service, rebooted, and yet the file location showing in Outlook still shows as C:\ProgramData\Outlook\.  It does show the 'new location' (D:\Outlook\) in the box below, with a reference that it will be moved after the service is restarted, but despite doing that (and rebooting) it seems to not want to change.

We have also clicked the button to 'Delete and Rebuild' the index, rebooted etc.

Everything above was done providing Domain Admin credentials where required (for example, Indexing - Advanced options).

Has anyone seen this before?  Any suggestions on how to fix it?

Thanks,

Alan.
0
Comment
Question by:Alan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 40604553
Search is tied to Outlook and the OST file. My strongest suggestion is to put the search index back on drive C. It does not take that much space and will work much better on Drive C.

After you move it, check all the location settings, go in Control Panel, Index Options, check that Users and Outlook are both in the location settings, make sure the OST file is in Users and then rebuild the index. Test the results.

If you need space on Drive C, run Disk Cleanup and include the option to clean up System Files. After that see what else might be moved to D but not system and Outlook files.
0
 
LVL 18

Accepted Solution

by:
Alan earned 0 total points
ID: 40741678
Hi All,

We solved the problem of how to get it onto the D:\ drive by creating a symbolic link.

It has been running for about two months now, and no issues whatsoever.

Thanks,

Alan.
0
 
LVL 18

Author Closing Comment

by:Alan
ID: 40747860
Solved ourselves - the only answer submitted did not address how to move the index to another drive.
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
We live in a world of interfaces like the one in the title picture. VBA also allows to use interfaces which offers a lot of possibilities. This article describes how to use interfaces in VBA and how to work around their bugs.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

596 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question