Windows Search Index Location Inconsistent With Outlook 2010 - How To Fix?
Posted on 2015-02-11
Got a strange one that I cannot figure out:
I have a user running Win8.1 Pro and Outlook 2010.
We have configured their machine to move the Windows Search Index from C:\ProgramData\Outlook\ to D:\Outlook\ (there is plenty of room on their D:\ Drive).
The Windows Search Service has been restarted, and the machine rebooted for good measure.
When we check in Windows Indexing, it now shows as being in D:\Outlook\, but when we check in Outlook 2010 (File - Options - Search - Indexing Options - Advanced) it shows as still being on C:\ProgramData\Outlook\.
We have then changed it in Outlook, closed Outlook, restarted the service, rebooted, and yet the file location showing in Outlook still shows as C:\ProgramData\Outlook\. It does show the 'new location' (D:\Outlook\) in the box below, with a reference that it will be moved after the service is restarted, but despite doing that (and rebooting) it seems to not want to change.
We have also clicked the button to 'Delete and Rebuild' the index, rebooted etc.
Everything above was done providing Domain Admin credentials where required (for example, Indexing - Advanced options).
Has anyone seen this before? Any suggestions on how to fix it?