Solved

Windows Update Hangs

Posted on 2015-02-11
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Last Modified: 2015-02-11
I am running Windows 7 on my relatively new Lenovo laptop computer.  Yesterday, when I tried to shut down the computer, the normal update installations began.  But the process hung up during Update 6.  After a couple of hours  realized that the system had hung up, and I manually turned off the power.  Unfortunately, when I reboot the computer it picks up where it left off and I can't get passed the hang-up.

Please help!  I can't boot my computer.

Thanks,

Phil
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Question by:philsimmons
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John Hurst earned 500 total points
ID: 40604796
Try a couple of things:

1. Try to start in Safe Mode. Press and hold F8 when starting.

2. Also start up and early in the process, press the Blue ThinkPad  button. Be careful. This will force recover and be sure to stop and select Repair. Otherwise you could wind up back at factory fresh.

If you have an on-board DVD, you might try booting with a boot CD (Ultimate Boot CD) and save critical data onto USB before suggestion 2 above.
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Author Closing Comment

by:philsimmons
ID: 40604809
Thank you!
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LVL 95

Expert Comment

by:John Hurst
ID: 40604855
@philsimmons  - You are very welcome and I was happy to help.
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