Solved

Sharpdesk 3.3 freeze on startup screen with domain acount

Posted on 2015-02-11
3
183 Views
Last Modified: 2015-03-03
Hello,
I have Sharpdesk 3.3 installed on a domain computer. When I launch application as local user it work fine but when I'm conncted with domain account it freeze on startup screen.
The domain account has administrator rights, and the firewall was configured to allow Sharpdesk.
Thanks for any help.
0
Comment
Question by:Catalin MORAR
  • 2
3 Comments
 
LVL 51

Accepted Solution

by:
Joe Winograd, EE MVE earned 500 total points
Comment Utility
When you installed it, were you logged in as a user with full Administrator privileges? If not, that may be the problem. Note this comment in the Sharpdesk 3.3 Read Me file:
You must be logged in as a user with full Administrator privileges for the local workstation to successfully install Sharpdesk. Domain Administrator privileges are not sufficient; you must be a member of the default Administrator's group defined by Microsoft for the workstation you are installing Sharpdesk on. Windows XP, Windows Vista and Windows 7 provides a mechanism to allow non-administrator users to perform administrator tasks if they know the login to a full administrator, but it does not work for Sharpdesk. If presented with a Windows "Run As" dialog, Cancel the dialog and log in as Administrator before starting or continuing the installation of Sharpdesk.
Regards, Joe
0
 

Author Closing Comment

by:Catalin MORAR
Comment Utility
Thank you very much, it works like a charm.
0
 
LVL 51

Expert Comment

by:Joe Winograd, EE MVE
Comment Utility
You're welcome. I'm glad to hear that. Regards, Joe
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Meetings to discuss business process can waste time, and often do .  The meeting's dialog can get confusing when participants have different professional perspectives and backgrounds.  A jointly-developed process picture helps wade through the confu…
Today companies are subjected to more-and-more data, and it won't stop any time soon.  But there are obvious opportunities for reducing data, particularly data duplicated among companies.
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now