Solved

Sharpdesk 3.3 freeze on startup screen with domain acount

Posted on 2015-02-11
3
209 Views
Last Modified: 2015-03-03
Hello,
I have Sharpdesk 3.3 installed on a domain computer. When I launch application as local user it work fine but when I'm conncted with domain account it freeze on startup screen.
The domain account has administrator rights, and the firewall was configured to allow Sharpdesk.
Thanks for any help.
0
Comment
Question by:Catalin MORAR
  • 2
3 Comments
 
LVL 53

Accepted Solution

by:
Joe Winograd, EE MVE earned 500 total points
ID: 40624851
When you installed it, were you logged in as a user with full Administrator privileges? If not, that may be the problem. Note this comment in the Sharpdesk 3.3 Read Me file:
You must be logged in as a user with full Administrator privileges for the local workstation to successfully install Sharpdesk. Domain Administrator privileges are not sufficient; you must be a member of the default Administrator's group defined by Microsoft for the workstation you are installing Sharpdesk on. Windows XP, Windows Vista and Windows 7 provides a mechanism to allow non-administrator users to perform administrator tasks if they know the login to a full administrator, but it does not work for Sharpdesk. If presented with a Windows "Run As" dialog, Cancel the dialog and log in as Administrator before starting or continuing the installation of Sharpdesk.
Regards, Joe
0
 

Author Closing Comment

by:Catalin MORAR
ID: 40643904
Thank you very much, it works like a charm.
0
 
LVL 53

Expert Comment

by:Joe Winograd, EE MVE
ID: 40643948
You're welcome. I'm glad to hear that. Regards, Joe
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Word 2013 link displays as icon only 3 82
Printing text with Windows Picture Manager. 18 91
Contact management 16 237
Colored cell if an input text is contained in a given list 8 72
PaperPort 14.5 Patch 1 update is often not detected or downloaded automatically. This article provides direct download links to solve the problem for retail (non-bundled) versions of the Standard and Professional editions, as well as the Professiona…
A high-level exploration of how our ever-increasing access to information has changed the way we do our jobs.
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question