Solved

Distorted font on RDP session

Posted on 2015-02-12
6
410 Views
Last Modified: 2015-02-16
Hi,
Per the title, I'm rdp'ing to a number of different server and all of a sudden the font on same is distorted, the distortion only appears to be on documents etc. i.e. applications look fine and there's no general distortion on the output (the attached screenshot should help explain).  I've tried font smoothing to no avail.  Any suggestions please?
0
Comment
Question by:t38
  • 3
  • 2
6 Comments
 
LVL 35

Expert Comment

by:Kimputer
ID: 40605319
Sadly, this is part of the Windows updates you installed this week.
It's part of the Font processing in update  KB3013455.
However, this IS a critical update. Even the most simple drive-by malware (a normal user, or even a guest, browsing to a website, accidentally clicking on a link) can achieve the system account level access and hence do EVERYTHING it wants on your server.
So please think before uninstalling this update.
Most problematic updates I uninstall are those that require Admin user interaction, as I usually know what I'm doing. But since this affects normal users, I would suggest you DON'T uninstall this patch (even though it will solve your problems 100%), and wait for another patch from MS (could be there won't be any though).
0
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40605325
You forgot to attach screenshots :)

Can you also please provide more information such as what version of Windows you are connecting to? 2003, 2008. 2008 R2, etc.?

What version of Windows are you using will also help give us a clearer picture of the issue.
0
 

Author Comment

by:t38
ID: 40605343
Thanks Kimputer, that makes sense as it's only affecting Win2k3 users.  VB ITS sorry about that, see attached screenshot...
0
ScreenConnect 6.0 Free Trial

Want empowering updates? You're in the right place! Discover new features in ScreenConnect 6.0, based on partner feedback, to keep you business operating smoothly and optimally (the way it should be). Explore all of the extras and enhancements for yourself!

 

Author Comment

by:t38
ID: 40605346
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40605357
Yeah, ouch. That's terrible on the eyes!

Sounds like the KB3013455 update is definitely the source of the issue as mentioned by Kimputer. It's also apparently affecting 2008 servers as well.

http://support.microsoft.com/kb/3013455
0
 

Author Closing Comment

by:t38
ID: 40612856
Thanks to you all for your contributions
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

At the beginning of the year, the IT world was taken hostage by the shareholders of LogMeIn. Their free product, which had been free for ten years, all of the sudden became a "pay" product. Now, I am the first person who will say that software maker…
In this article, I'll explain how to setup a Plex Media Server (https://plex.tv/) on a Redhat (Centos) 7 based NAS with screenshots to help those looking for assistance.  What is Plex? If you aren't familiar with Plex, it’s a DLNA media serv…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question