asked on

Windows Update Does Not Work

My Lenovo X1 64 bit running W7 has not successfully installed a Windows update since 8/14. When I run Windows Update, it states that updates cannot be installed until the system is rebooted. After rebooting, the same thing happens and no updates are installed.

I ran the Windows Update Fixit tool. It lists in "Problems Found" "Service registration is missing or corrupt".

Any suggestions would be much appreciated.
W-Update.png

ASKER CERTIFIED SOLUTION

John

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Wilder1626

Hi
Can you also validate the date and time on your pc?

If it is wrong, it may cause the problem.

Im also questioning about if you have any firewall?
If the answer is yes, can you close it and try again to run Microsoft update?

jcimarron

jd987 --
Very long shot. If you still have System Restore points from August, run one with a date before the problem started.

The problem usually has to do with BITS (Background Intelligent Transfer Service). Look into your Services folder (services.msc) and make sure it is not stopped. If it is, set to Automatic.

If that and running SFC does not help, you should consider a Repair Install.
http://www.sevenforums.com/tutorials/3413-repair-install.html
This will not affect your personal data or installed programs but a backup first is always a good idea.

jd987

ASKER

Thank you. That worked perfectly.

Wilder1626

Can you also validate if you hard disk still have enough space on it? Just in case.

John

@jd987 - Thanks for the update and I was happy to help.