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Microsoft Outlook 2010  "The attempted operation failed.  An object could not be found"

Posted on 2015-02-12
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Last Modified: 2016-06-03
Hey Folks,

Microsoft bug started appearing today.  Patch Tuesday was two days ago :-)  No other recent updates to Outlook or Exchange 2010.

When users go to File >>> Open >>> Other users folder and attach to a shared inbox they are not longer able to search that folder.  This error below appears.  We are not using cached mode and never have.  I tested my mailbox in cached mode and error persists.We have business processes that require access to other staff email accounts.  All desktops are fully patched and I did check one Msft Hotfix but that was already applied.  

"The attempted operation failed.  An object could not be found"

Thanks for any help,
Rich
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Question by:rjearley1966
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6 Comments
 
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Expert Comment

by:Dilip Patidar
ID: 40606263
Hello,

The issue might be caused by incorrect configurations of Outlook profile or fails of downloading OAB.
You can firstly follow the steps in the article below to check the configurations:

http://support.microsoft.com/kb/2659085

Then check the following post if you encounter a sync error when you attempt to download the OAB from Exchange Server:

http://blogs.msdn.com/b/dgoldman/archive/2007/04/19/downloading-the-oab-fails-with-0x8004010f-and-the-operation-failed-an-object-could-not-be-found.aspx

http://www.sevenforums.com/microsoft-office/257387-outlook-error-attempted-operation-failed-object-could-not.html

However, when I deleted my profile and created a new one manually everything worked fine.  I was even able to export my messages from Windows Live Mail into Outlook!
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Author Comment

by:rjearley1966
ID: 40606297
I should add that search works in any other mailbox/folder/subfolder just searching shared inbox's errors.  Also I did add a second Exchange server about a month ago that we are migrating to in a month.  (P2V transition).  

I am offsite today Dilip but will run those tests tomorrow morning.  Thanks.
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Expert Comment

by:Dilip Patidar
ID: 40606315
Sure...
Thanks..
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Author Comment

by:rjearley1966
ID: 40608063
I checked all three solutions no dice.  Google search has a lot on the general error message but nothing tied to searching a shared inbox.
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Accepted Solution

by:
rjearley1966 earned 0 total points
ID: 40609762
Hey Guys,

I posted this inquiry into Spiceworks as well and someone is reporting that it was this week's patch Tuesday update that caused the issue.  See quote below:

**Update** It's definitely a Windows/Outlook update that caused this problem. I was able to get the search working again by uninstalling Update for Microsoft Outlook 2010 (KB2956128) installed on 2/12/15.

Cheers,
Rich
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