I am helping someone with a MacBook Pro - and I'll apologize in advance because she doesn't know her specific OS. I searched for a timeline of OSes and since she says the Mac is about a year old, I estimate it to be OS X 10.9. Also, I mostly work on windows PC's, but I have helped some people on Mac's and was successful, so I guess that is why she is asking me for help
Anyhow, she needs the Citrix receiver to work on her documents at her office, and was told to get it at the App store. She says that she couldn't find it
I did a little research and found this file that I was able to download
I do remember vaguely that the .dmg means it's an install for the Mac ( like I say I mostly work on windows, so if that isn't correct, please tell me )
Also, if I remember correctly, I need to copy the .dmg to the Mac. So I thought I would copy the ,dmg to a flash drive, then copy it to the Mac's desktop. Then I think I'm supposed to double click it and drag the app to App folder.
So does this sound right? Am I missing anything? Any help someone could offer would be greatly appreciated.