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Windows could not search for new updates Error code 80072F8F

Posted on 2015-02-12
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Last Modified: 2016-11-23
This a brand new installation of Windows 2012R2  on a Dell server R620
I made sure that the computer date and time were correct. I also ran the windows update checker and it found problems but fixed them.

If I remove KB2919355 (which is installed with windows installation), I can run the updates without the error but this KB  will be installed again, so I'm always in an endless loop.

This is the exact error that I get when I try to run Check Updates:
Windows could not search for new updates
Error code 80072F8F

Please Help.
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Question by:JJRA
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Expert Comment

by:VB ITS
ID: 40606870
Microsoft has released a revised KB 2919355 update that addresses this problem. You can download this update here: http://www.microsoft.com/en-us/download/details.aspx?id=42334

Once you have installed the update and rebooted your server, try running Windows Update again.
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Author Comment

by:JJRA
ID: 40607962
Followed the link, as per your suggestion,  did the following , same error:

1.To start the download, click the Download button and then do one of the following, or select another language from Change Language and then click Change.
•Click Run to start the installation immediately.
•Click Save to copy the download to your computer for installation at a later time.
2.These KB's must be installed in the following order: clearcompressionflag.exe, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439, and KB2934018.
3.KB2919442 is a prerequisite for Windows Server 2012 R2 Update and should be installed before attempting to install KB2919355



Any ideas?
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LVL 24

Expert Comment

by:VB ITS
ID: 40611272
From the download link I provided earlier, download all the updates available when you click the red Download button.

Download this update next: http://www.microsoft.com/en-us/download/details.aspx?id=42153

Now install the updates in the following order:
- KB2919442
- clearcompressionflag.exe
- KB2919355
- KB2932046
- KB2959977
- KB2937592
- KB2938439
- KB2934018

Reboot as required, don't try and install them all in one go. Let me know how you go afterwards.
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Accepted Solution

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JJRA earned 0 total points
ID: 40617344
It didn't work either.

I tried running the Windows Update  by-passing the firewall (a SonicWall appliance) and it worked without the error, so the issue was the firewall.

I searched here and found this link and after following it through, all is working again:

http://www.experts-exchange.com/Security/Software_Firewalls/Q_21634890.html

Thank you for the help.
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