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Tim OBrien

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2960 Router - Solid Green Syst Link - No Connection

I have a Cisco Switch 2960 Switch configured remotely.
Was rebooted and after reboot the Syst LED is Sold Green only. No longer communicating with other Switch on trunk and can't ping on the network. Any thoughts?

Asking user at the location to hold down the Mode Button worth trying? It was rebooted a couple times but still same result, Solid Green Syst light only.
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Tim OBrien

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The person has no IT experience and console cable not available.

I have the Configuration File saved via SolarWinds but I don't know of a way to upload it to the switch since it currently will not POST. Surprised of the lack of info regarding what a Solid Green Syst Light means, I found one reference that the switch needs to be RMAed if this happens but having another opinion would be nice.
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If the system LED is solid green, that's a good sign.  It's a normal indication.  Although it would help to know what the other LEDs were doing during the boot process and what they're after booting.

Just holding down the mode button (which has to be done during power up) will only put the switch into  equivalent of rommon on a router.  A console connection is needed to do anything further.
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Switch was installed last week so the link provided by pony10us doesn't seem to be relevant to me in this case.

I am going to simply one night them a switch. Is there another in the running configuration which could indicate a mistake on my end? Some kind of boot system issue I may have done where doing the reboot it didn't load the correct .bin file? ( I think the file it loads is a BIN file?)
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Thanks all for your suggestions. Just will be easy to send them a new switch and get this one mailed back to figure out what happened. Appreciate your help.