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Cannot add any features on Server 2012 R2 - "Access is denied. Error 0x80070005"

Hello all:

I have a new Server 2012 R2 machine that has been promoted to a DC.

I am trying to add the Microsoft .NET Framework 3.5 Features but the installation always returned the same error:
 "The request to add or remove features on the specified server failed.  Installation of one or more roles, role services, or features failed.  Access is denied.  Error 0x80070005"

Upon further testing, I cannot add *ANY* features (e.g. "Windows Server Backup"), and all attempts at adding features returns the same "Access is denied.  Error 0x80070005" error.

I have tried restarting the server and examining the Windows Update and CBS logs but cannot find which components access is denied to.

Have any other EE members encountered this error and been able to find a resolution?
Avatar of Will Szymkowski
Will Szymkowski
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Based on the error message it is definitly a permission issue. have you checked the logs on the server to get more info? Also, you said this is a domain controller, do you have proper access to this machine after it has been added as a Domain Controller?

Will.
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ajkjmspe

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So those applications must have been blocking access/permissions when they were installed?

Will.
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ajkjmspe

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So it would seem.

I highly suspect the crypto-malware blocker "Hitman Pro Alert" for the reason below.

I had no more problems installing roles, features (.NET Framework 3.5 included), and programs.  In fact, I reinstalled the WatchGuard software suite and was able to continue installing more programs afterwards that were giving me trouble before.
But thank you very much for taking the time to assist.

This problem even stumped Microsoft's technicians.

Literally a whole day was spent on the phone and watching them do miscellaneous things on the server remotely (none of which did anything to resolve the problem).
After uninstalling the mentioned programs, installation of roles, features, and programs proceeded without any errors.