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Is there a way to manage prompts with AvT when calling in from an outside number? &nbsp;Would you know how that should be configured? &nbsp;I cannot seem to figure out that would be configured? &nbsp;I cannot seem to dial the &quot;administration via telephone&quot; number when calling in from outside.
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Is there a way to manage prompts with AvT when calling in from an outside number?  Would you know how that should be configured?  I cannot seem to figure out that would be configured?  I cannot seem to dial the "administration via telephone" number when calling in from outside.

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We have a client with 2951 router with Cisco CME v8.x. &nbsp;They need to have their receptionist be able to call in and change the school information message from an external number. &nbsp;They told me that they used to be able to dial in on the main number and then push 1 to dial by extension. When they called into that extension they could push * and get into the mailbox and then access the prompt customization part of the AvT. &nbsp;That isn't working and doesn't really make sense to me. &nbsp;I have tried to dial by extension and dial the AvT extension and it says invalid number. &nbsp;If I make the voicemail box for the extension in question an &quot;announcement only&quot; they cannot push * and change the greeting. &nbsp;Is there a best way to configure this senario to make it easy for the receptionist to change the school information announcement from an external number? &nbsp;Any help would be greatly appreciated!
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We have a client with 2951 router with Cisco CME v8.x.  They need to have their receptionist be able to call in and change the school information message from an external number.  They told me that they used to be able to dial in on the main number and then push 1 to dial by extension. When they called into that extension they could push * and get into the mailbox and then access the prompt customization part of the AvT.  That isn't working and doesn't really make sense to me.  I have tried to dial by extension and dial the AvT extension and it says invalid number.  If I make the voicemail box for the extension in question an "announcement only" they cannot push * and change the greeting.  Is there a best way to configure this senario to make it easy for the receptionist to change the school information announcement from an external number?  Any help would be greatly appreciated!

How do I best configure a &quot;announcement only&quot; mailbox?

A router is a networking device that forwards data packets between computer networks. Routers perform the "traffic directing" functions on the Internet. The most familiar type of routers are home and small office cable or DSL routers that simply pass data, such as web pages, email, IM, and videos between computers and the Internet. More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone. Though routers are typically dedicated hardware devices, use of software-based routers has grown increasingly common.

Routers

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).

Voice Over IP

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.

How do I best configure a &quot;announcement only&quot; mailbox?

How do I best configure a "announcement only" mailbox?