Link to home
Start Free TrialLog in
Avatar of Albert Widjaja
Albert WidjajaFlag for Australia

asked on

Unable to send into a specific external email domain - Delivery is delayed to these recipients or groups ?

When I tried to send email to a specific email domain from my company to external emal address, it is not getting through on the same day.
Instead i get this error message:

Delivery is delayed to these recipients or groups:
This message hasn't been delivered yet. Delivery will continue to be attempted.

I can see that there is no problem with Exchange Server 2010 email queue or any other email domain, but just to this one and some other ones.

So how can I verify that it is not our email infrastructure problem ?

Where to start for the troubleshooting ?
SOLUTION
Avatar of Deadman
Deadman
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Albert Widjaja

ASKER

I have verified that both sides of email server is not black listed from MXToolbox website.
Public DNS ?
On which side do you mean ?
any changes made in Public DNS or web hosting at your end
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Hi manoj,

How do I do it if I don't know the name of the email server on the target email domain ?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Guy,

There is no email queue at all on the Hub servers.

I also using smarthost internally with Symantec bright mail or Mail security virtual appliance. It is not classified as spam I've checked that also.

I'm not sure and still puzzled as to why only to this domain not delivered while the rest of the world is ok.
Are you receiving and NDR eventually or is it going through after an extended delay?
After some times so it is not instant.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of subhash pawar
subhash pawar

hi
 
 I am facing the delivery delayed issue when we send mail to external domain email .
Please suggest me on this issue

when i check the delivery error in  queue viewer its showing 4.7... like error
I am using exchange 2010 on server 2012
@subhash pawar : Please log another ticket with more info regarding your issue. This thread is closed.