CRM 2013 is fully installed up and working with a organization set up during install.
However I am following the guide on importing an organization from online CRM 2013 into our on premise version, I get so far through the wizard and it fails with this error:
Error| Error while updating organization information: Microsoft.Crm.CrmException: An error occurred when populating Microsoft CRM user groups. Ensure that CRM user accounts are accessible from the current domain and run the wizard again. View the log file for more information.
at Microsoft.Crm.Tools.Admin.DBImportHelper.MapUsers(Guid organizationId, ICollection`1 users, String reportingGroupName, Boolean usersAlreadyInConfigDB, ExecutionContext context)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.UpdateOrganizationInfo(Guid organizationId, OrganizationGroupsInfo organizationInfo, String organizationFriendlyName, String organizationUniqueName, Uri reportServerUrl, Int32 PercentUpdateOrganization, ICollection`1 users)
Furthermore inside the log file - it states that it fails to map the user over due to the following error:
'You have reached the maximum number of user quota'
Which makes no sense because the Wizard is going to remove the old default organization when creating this one - and i'm only trying to map 4 users - our license allows for 5.
After it failing to import the Organization if i then try and click or view the properties of the new organization i get this error:
'MMC Has detected an error in a snap-in and will unload it'
I have checked event viewer but it just says the Import Organization has failed - no useful information at all,
If anyone could assist on this matter I would greatly appreciate it