I need to trace an e-mail that came in last week. I need to see if the recipient received the e-mail, if/when they opened it, and if/when they deleted it. It would be helpful to know what folder it went to such as inbox/spam.
Can this be done?
We are an Office 365 Mid-Size Business subscriber. I requested a detailed trace report but cannot find what I am looking for amongst the myriad codes on the report.
Thank you Experts in advance.