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cant not receive emails, due to low disk space.

Posted on 2015-02-13
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Last Modified: 2015-02-20
i am not able to receive email, due to low disk space. Is there any way i can empty some space temorarily. exchange server is not backed up for long time and not sure how to backup. It is hosted on vmware.
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Question by:tst_
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by:John Hurst
John Hurst earned 125 total points
ID: 40608881
Start archiving right away and archive out to a different drive or computer until you resolve the space issues.
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Author Comment

by:tst_
ID: 40608893
archiving emails from all users through outlook??
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by:John Hurst
ID: 40608899
Yes. Get users right away to start archiving and also deleting email they do not need. Reduce usage or increase space. Not much else you can do.
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Author Comment

by:tst_
ID: 40608905
what about transactions logs, i read if you are not taking backup of your excahnge server, then there could be a lot of logs file that can eat server space.
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Expert Comment

by:John Hurst
ID: 40608910
You can try that but what eats up space in my experience are large attachments. Only archiving or deleting will reduce this space.
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Author Comment

by:tst_
ID: 40608926
OK, Thanks. I am doing that right now. Hopefully it will resolve the issue.
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by:rindi
rindi earned 250 total points
ID: 40608958
You can use Windows built-in backup to backup your server. If it is successful, it will purge the transaction logs. Although it may be slow on a VM, it should still work. For a more VM nased backup tool look at Veeam:

http://www.veeam.com/vmware-esx-backup.html
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Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 125 total points
ID: 40608971
from the exchange shell
Set-MailboxDatabase -CircularloggingEnabled:$true
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by:rindi
rindi earned 250 total points
ID: 40608998
I wouldn't do that before you have a good backup.
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Author Comment

by:tst_
ID: 40609016
I do not have backup role added to the server. Is it safe to add the backup role now. Also can i save the backup on network location?
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Expert Comment

by:rindi
ID: 40609021
It is safe and you can backup to the LAN. You could also make a copy of the VM.
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Author Comment

by:tst_
ID: 40609050
Thanks all for your valuable comments. I will update you guys when the problem is resolved. Good news is that we have EdgeWave continuity subscription, so we can still access our email through their portal.
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Author Comment

by:tst_
ID: 40609070
archiving emails did not clear much space, i also deleted junk email folder from user accounts. Stills shows 3.64 gb free on exchange server local disk. Is that not enough space. total drive space is 200gb.
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Expert Comment

by:John Hurst
ID: 40609079
In an Outlook / PST combination, you need to compact the PST after archiving or deleting. Look for a similar utility in Exchange. I am not sure what it is.
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Accepted Solution

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tst_ earned 0 total points
ID: 40611663
resolved the issue, by adding backup server role and took the backup. However after successful completion of backup, it still did not clear the space on the drive, i checked the Logs file folder size under C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\. Log files were about 173 GB in size, i deleted all the E00xyz.log file from last year to few years back, it empty up all the space on local disk and then  i restarted the server. Also before i delete those files i dismount the store in exchange management console.
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Author Closing Comment

by:tst_
ID: 40620796
i did lot of research everything was pointed to Logs files deletion, however nobody suggested here how to delete those files manually and where are those files located.
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