oaktrees
asked on
Outlook 2007 - Reply via Same Account Sent To
In my Outlook 2007 there are email accounts for three different domains. For example:
oaktrees@myjob.com
oaktrees@mysocial_life.com
oaktrees@my_fantasy_footba
My default account in Outlook is the @myjob.com account.
Sometimes, a message arrives that was sent to oaktrees@my_fantasy_footba
On more than one occasion I've forgotten to make that pre-selection, and the reply has gone out via the @myjob account, when I'd really wanted it sent only with the @my_fantasy_football.com account.
I'd like that not to happen. What I'd like to have happen is that, whatever messages that the mails come in to, that is the same account that replies are sent out by.
So that, if a message arrives via the @my_fantasy_football_leagu
Years ago, Outlook 2003, I know there was a way to create this rule. Please can you help me to discover that setting again in Outlook 2007?
Sincerely,
OT
oaktrees@myjob.com
oaktrees@mysocial_life.com
oaktrees@my_fantasy_footba
My default account in Outlook is the @myjob.com account.
Sometimes, a message arrives that was sent to oaktrees@my_fantasy_footba
On more than one occasion I've forgotten to make that pre-selection, and the reply has gone out via the @myjob account, when I'd really wanted it sent only with the @my_fantasy_football.com account.
I'd like that not to happen. What I'd like to have happen is that, whatever messages that the mails come in to, that is the same account that replies are sent out by.
So that, if a message arrives via the @my_fantasy_football_leagu
Years ago, Outlook 2003, I know there was a way to create this rule. Please can you help me to discover that setting again in Outlook 2007?
Sincerely,
OT
ASKER
Hi!
When you write "Are your mails redirected to a single account for receiving them, maybe? " do you mean that the mails themselves are being downloaded via / through the default account, so that Outlook thinks the default account is the originator?
Thank you!
When you write "Are your mails redirected to a single account for receiving them, maybe? " do you mean that the mails themselves are being downloaded via / through the default account, so that Outlook thinks the default account is the originator?
Thank you!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Seems like that's not it. This account has always had one oddity - it sends duplicate message.
So, I just sent a test message. Replying to one of the two, it acted correctly! Selected the @my_fantasy_football account to reply with.
Selecting the other...it used the default account, @myjob to reply!
I know I asked our engineer to set up the account to forward, and...seems like there's some kind of loop forwarding? Or, the message is going to two, or even three places? I'm guessing the native message - the first reply through the domain itself - triggers the correct behavior, and the second (even third?!) "forwards" are somehow losing the credential of the originating domain.
I'll ask the folks in our office to check. At this point...I'm ready just to sack that account and recreate it with NO forwarding! (It caused me a BIG problem this week!!) But, I know I need to see what settings were thrown there to create this situ. I'll update you once I'm sure.
Wish me luck! I feel really grateful for your replies.
I have an idea. Tell me what you think: I'll try my plan. If that's a fix I'll give you the points and end the question. Otherwise, I'll post my results and we'll keep going. How does that sound?
Sincerely,
OT
So, I just sent a test message. Replying to one of the two, it acted correctly! Selected the @my_fantasy_football account to reply with.
Selecting the other...it used the default account, @myjob to reply!
I know I asked our engineer to set up the account to forward, and...seems like there's some kind of loop forwarding? Or, the message is going to two, or even three places? I'm guessing the native message - the first reply through the domain itself - triggers the correct behavior, and the second (even third?!) "forwards" are somehow losing the credential of the originating domain.
I'll ask the folks in our office to check. At this point...I'm ready just to sack that account and recreate it with NO forwarding! (It caused me a BIG problem this week!!) But, I know I need to see what settings were thrown there to create this situ. I'll update you once I'm sure.
Wish me luck! I feel really grateful for your replies.
I have an idea. Tell me what you think: I'll try my plan. If that's a fix I'll give you the points and end the question. Otherwise, I'll post my results and we'll keep going. How does that sound?
Sincerely,
OT
ASKER
Was a hidden forwarding address.. :P :)
I feel glad you took the time to help me and so quickly after I posted the question. Sometimes just having a sounding board who is an expert makes the answer come into relief. The essence of coaching.
I feel glad you took the time to help me and so quickly after I posted the question. Sometimes just having a sounding board who is an expert makes the answer come into relief. The essence of coaching.
Who would have imagined that? Glad you found the culprit.
Are your mails redirected to a single account for receiving them, maybe?