Remote Apps - Windows Server 2012

Posted on 2015-02-16
Medium Priority
Last Modified: 2015-12-09

I have been encountering an odd issue where my Microsoft office applications do not want to run inside RDweb access (or through Remoteapps and Connections) when you first initially launch them. I get an error stating "Couldn't open this program or file, either there was a problem with Word 2013 or the file you are trying to open could not be accessed".

I get that error for any Office application that I try and run. Our other apps launch fine. If I have another app already launched, like Acrobat, then there is already a connection established on one of our RDSH servers and I can open the Office applications without any concerns.

Any suggestions would be great, thanks.
Question by:victory2201
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LVL 41

Assisted Solution

by:Philip Elder
Philip Elder earned 100 total points
ID: 40614245
What error or errors are seen in the RDSH's Event Logs?

Accepted Solution

victory2201 earned 0 total points
ID: 40617686

Thank you for your response. I had a configuration mistake with my setup. All is working now.
LVL 41

Expert Comment

by:Philip Elder
ID: 40617724
What was the error?

Author Closing Comment

ID: 40625331
Resolved through own troubleshooting. Giving some points for response from Experts Exchange member.

Expert Comment

by:Ulices Diaz
ID: 41363464
I am experiencing the same issue with Excel.  If I connect to the TS via RDP it works fine.  We are using RDWeb to publish the application.  When I open Excel manually, I receive the error "Couldn't open this program file...."  I've confirmed that the file associations work.  There is software that launches Excel out of and ERP product that states that Excel is not found; just as a side not.  I've published the file associations as well.  I am guessing it comes down to a profile issue; but not sure.

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