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Retention Policies on Exchange 2010 Working or Not?

Posted on 2015-02-16
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Last Modified: 2015-02-20
Exchange Server 2010 SP3 RU8 Enterprise Edition 64 Bit
Windows 2008 R2 64 Bit


Create three Retention Policy Tags
Clear Deleted Items   Delete and Allow Recovery   14 days
Clear Sent Items         Delete and Allow Recovery    45 days
Delete Junk E-Mail      Delete and Allow Recovery    14 days

Created a Retention Policy
Clear Mailboxes
Add the above three Retention Policy Tags
Then assigned mailboxes to this retention policy.

Ran this

[PS] C:\Windows\system32>get-mailboxserver | format-table name,ManagedFolderWorkcycle* -auto

Name    ManagedFolderWorkCycle ManagedFolderWorkCycleCheckpoint
----    ---------------------- --------------------------------
TGCS025 1.00:00:00             1.00:00:00

Then I ran this

[PS] C:\Windows\system32>start-managedfolderassistant -identity admin003@mydomain.com
Creating a new session for implicit remoting of "Start-ManagedFolderAssistant" command...

In admin003 deleted items  I see email older than 14 days still in the folder.

How often does the policy run?

Any way to tell it is working ? cmdlet event log entry?

The commands I ran above I thought would force the policy is that correct?

In outlook I thought I would see the name "Clear Mailboxes" policy on the Policy tab I have
outlook 2013 2010 and 2007.

Once I create the Retention Policy and assign the mailboxes and they are enabled is there anything else I need to do ?


Thoughts?
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Question by:Thomas Grassi
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3 Comments
 
LVL 23

Author Comment

by:Thomas Grassi
ID: 40618005
Guys

I ran this
[PS] C:\Windows\system32>start-managedfolderassistant -identity "admin003"

Then I went to outlook under folder options clicked on Policy and saw the retention policy I created was there

Then after a short while it disappeared.

Thoughts?
0
 
LVL 23

Accepted Solution

by:
Thomas Grassi earned 0 total points
ID: 40621547
Figured this out

You need to highlight the folder the retention tag is for ie Deleted Items not the inbox which I had selected

The Policy shows when you highlight Deleted Items, Sent Items or Junk Email
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LVL 23

Author Closing Comment

by:Thomas Grassi
ID: 40621550
Figured this out by doing more research on this.

Having a logging issue will open new question for that later
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