We have a SBS 2008 server that has 2 removable USB hard drives which are rotated on a daily basis, everything has been working fine for the last 2-3 years on this basis however recently the SBS server has stopped detecting one of the removable USB hard drives when its rotated and plugged in.
When I run the Western Digital utils the hard drive is connected and can be scanned but USBTools reports Access denied and the volume could not be mounted as shown below, I have no idea whats going on and nothing has recently changed to my knowledge.
Mountpoints = no recognized volumes on disk
Bus Type = USB
Drive Type = fixed
Device Types = ReadAccessDenied
Drive DevID = USBSTOR\DISK&VEN_GENERIC&PROD_USB3.0_DEVICE&REV_0000\AA3000000135&0
Ctrl DevID = USB\VID_152D&PID_0539\AA3000000135
Ctrl2 DevID = USB\ROOT_HUB20\4&2F77B1A7&0
Host Ctrl DevID = PCI\VEN_8086&DEV_293A&SUBSYS_03321025&REV_02\3&E89B380&0&EF
Host Controller = Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Disk DosDevNames = \Device\Harddisk1\DR5, \Device\00000077
Removal Policy = surprise removal ('Optimize for quick removal')
Hotplug Device = yes
Hotplug Media = no
Removable Media = no
Friendly Name = Generic USB3.0 Device USB Device
Requested Power = 2 mA (self powered)
USB Version = 2.1 (High-Speed)
USB Friendly Name = JMicron USB3.0 Device
USB Serial = AA3000000135
USB Port Name = 7-2
Problem = device didn't respond for 6 Seconds
If the SBS server is rebooted the drive is detected and works fine until it is removed and re-inserted at which point a repeat of the above occurs and it does not appear even in the computer management console.