Solved

Print spooler failing

Posted on 2015-02-16
5
123 Views
Last Modified: 2015-02-23
A long history problem
This is a print server, 20 years old, all the printers 300+ have been migrated to new builds 2 or 3 times.  It currently is on a new build of 2008R2.  So this is a very sensitive server, and if we load the wrong driver, it will crash the print spooler and getting it back is a huge pain with much luck (Praise the Lord for snapshots).  Also, this weekend, it rebooted for patches, and now the spooler is stopping for that as well.  So
1) How can I determine why the spooler is stopping.  Specifically what event log #'s, or other logs can I view.  Or how do I turn up logging.
In a perfect world I am looking for something like answer.log,
loading xyz driver, success
loading cvf driver, success
loading ert driver, ...
Perhaps this is more a driver question??

2) How can I check for printers that have not been online for 360 days (or turn on logging so I can do this next year)
3) How can I connect the printer, with the port, with other reg keys, so I may clean them out.

Before it is suggested to start over, I cant, so please don't ask.
0
Comment
Question by:loftyworm
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 30

Expert Comment

by:pgm554
ID: 40614969
What are the make and models of the printers?

HP has their own admin utility that does a decent job of reporting and driver installs.
0
 
LVL 11

Author Comment

by:loftyworm
ID: 40615640
They vary, hp, kiocera, dell, oce, and some minolta
0
 
LVL 30

Accepted Solution

by:
pgm554 earned 500 total points
ID: 40615788
Check this out,I know HP can manage their own devices ,but they also say they can manage others.
The download is free and I've used the tool and it does work as a decent enterprise admin utility.

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA5-2718ENW.pdf

http://www8.hp.com/us/en/solutions/business-solutions/printingsolutions/wja.html

With that being said ,your mileage may vary.
0
 
LVL 11

Author Comment

by:loftyworm
ID: 40626368
I am not sure this is going to help me, as I am hesitant to install software on a delicate server that wants to crash every time I touch it.  It is a VM, so I may try some weekend though, ty.
0
 
LVL 11

Author Closing Comment

by:loftyworm
ID: 40626369
Helpful answer, but not a direct answer.
0

Featured Post

The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question