Solved

Print spooler failing

Posted on 2015-02-16
5
119 Views
Last Modified: 2015-02-23
A long history problem
This is a print server, 20 years old, all the printers 300+ have been migrated to new builds 2 or 3 times.  It currently is on a new build of 2008R2.  So this is a very sensitive server, and if we load the wrong driver, it will crash the print spooler and getting it back is a huge pain with much luck (Praise the Lord for snapshots).  Also, this weekend, it rebooted for patches, and now the spooler is stopping for that as well.  So
1) How can I determine why the spooler is stopping.  Specifically what event log #'s, or other logs can I view.  Or how do I turn up logging.
In a perfect world I am looking for something like answer.log,
loading xyz driver, success
loading cvf driver, success
loading ert driver, ...
Perhaps this is more a driver question??

2) How can I check for printers that have not been online for 360 days (or turn on logging so I can do this next year)
3) How can I connect the printer, with the port, with other reg keys, so I may clean them out.

Before it is suggested to start over, I cant, so please don't ask.
0
Comment
Question by:loftyworm
  • 3
  • 2
5 Comments
 
LVL 30

Expert Comment

by:pgm554
ID: 40614969
What are the make and models of the printers?

HP has their own admin utility that does a decent job of reporting and driver installs.
0
 
LVL 11

Author Comment

by:loftyworm
ID: 40615640
They vary, hp, kiocera, dell, oce, and some minolta
0
 
LVL 30

Accepted Solution

by:
pgm554 earned 500 total points
ID: 40615788
Check this out,I know HP can manage their own devices ,but they also say they can manage others.
The download is free and I've used the tool and it does work as a decent enterprise admin utility.

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA5-2718ENW.pdf

http://www8.hp.com/us/en/solutions/business-solutions/printingsolutions/wja.html

With that being said ,your mileage may vary.
0
 
LVL 11

Author Comment

by:loftyworm
ID: 40626368
I am not sure this is going to help me, as I am hesitant to install software on a delicate server that wants to crash every time I touch it.  It is a VM, so I may try some weekend though, ty.
0
 
LVL 11

Author Closing Comment

by:loftyworm
ID: 40626369
Helpful answer, but not a direct answer.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
A procedure for exporting installed hotfix details of remote computers using powershell
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question