Solved

How can I clear up duplicate songs on my iPhone?

Posted on 2015-02-16
5
250 Views
Last Modified: 2015-02-17
My iPhone currently has duplicate songs for what appears to be any album that I've purchased from the iTunes music store. Any idea how to quickly clear this up?

Tracks that I haven't bought through Apple (e.g. ripped CD's that have been manually added) don't have this problem.
0
Comment
Question by:Brian Matis
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 94

Accepted Solution

by:
John Hurst earned 250 total points
ID: 40613355
If you are sure iTunes has one copy and the correct copy, and if you are sure you have a good backup of your phone (including Outlook), probably the easiest way to get rid of duplicate songs on the phone is to do a full reset and recover from iTunes backup. Of course, be very certain before you start.

My current phone is a replacement for a damaged phone. I hooked it up, sync'd and moved on.

The only thing to be concerned about is your Camera Roll. That is (in TRUE Apple fashion) not backed up. Plug in your phone and allow the Windows Connect screen to appear and copy the Camera Roll to the computer to have it as well.
0
 
LVL 7

Assisted Solution

by:Network Zero
Network Zero earned 250 total points
ID: 40614160
I think your problem is the cloud copy.
the problem can be dealt with by disabling "Show iTunes in the Cloud purchases". But then you don't see your Cloud-based music if you haven't downloaded everything.

I found that re-enabling this option seemed to reconnect with Cloud and resolve the duplicates problem without losing any history.

Let me know how that goes
0
 
LVL 6

Author Comment

by:Brian Matis
ID: 40614978
Awesome! Network Zero's solution has solved most of the problem with one quick change. There's still a few places where my library is a bit messed up (plus, I'll eventually want to turn the cloud purchases option back on so I can play things I haven't manually brought over), and for those things, I think I'll need to do John's recommended fix.

So points to both of you! Network Zero for the quick win, and John for what I'll have to do in the long run (but I'll probably put off doing because it'll be kind of a pain ;-) Thanks to both of you!
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 40614992
Brian - Thank you and I was happy to help.
0
 
LVL 6

Author Comment

by:Brian Matis
ID: 40614999
Oh, and re-enabling the iTunes cloud option on the phone didn't work - problem returns when I do that... So ultimately, John's fix will be necessary, but I do appreciate the quick win until I do the full fix :-)
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn new improvements released by Google for Google Calendar. Noted in this article are simple tips and tricks that can make your everyday use of Google Calendar better.
You should read OS supplied guidelines before developing. I can't stress that enough. The guidelines will help you understand the reasons mobile app developers do what they do.  Apple is very particular when they review appstore submissions.
This video will give a brief orientation and organization of Logic Pro X, and how to access different work spaces quickly with keyboard shortcuts.
Viewers will learn key ranges in Sampler to make their sampled instruments sound more realistic Gather samples of various notes and drag them to Key Range panel: Set proper root key for each sample: Select all the samples with Command-A (or Ctrl…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question