We have a client that is running Exchange 2010 on their server. Within here, they have a mailbox called Info@ which several of the employees share and send from.
When added on their computers, we add them as an additional mailbox as opposed to granting 'Send As' permissions.
However the main employee that uses it is stating that one of the rules he creates in OWA keeps disappearing. Is this even possible?
I only ask as he tries creating rules within Outlook too for the Info@ mailbox (which isn't his primary mailbox) but it rejects them - no error message, you just literally can't create them.
Any advice would be much appreciated! Or even if there was a way to track how to see if someone was deleting the rule - or a conflict!