Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


Where to find driver for touch screen

Posted on 2015-02-17
Medium Priority
Last Modified: 2015-02-19
I have  an all-in-one touch screen driver that, after installing windows 8 I cannot find the driver/software for the touch screen.  I went on the acer website and downloaded and installed all the other drivers and everything else works fine except the touch screen
This is an acer Aspire ZS600G All-in-one Desktop - SNID# is 30200140063
any help would be greatly appreciated
Question by:beemmer
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 47

Assisted Solution

noxcho earned 1000 total points
ID: 40614207
Have you installed Chipset driver? The touchscreen driver must be included there.
LVL 47

Expert Comment

ID: 40614214
Or use this HWdetector:
It is from Acer. It will show you which vendor made the touchscreen.

Author Comment

ID: 40614374
I uploaded a snapshot of the result of the program that you suggested.  I also uploaded a snapshot of the touch screen settings.  As you will notice, the settings, calibrate, and reset buttons are grayed out so they do not function.  
I also downloaded and installed the chipset driver but this did not help.
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

LVL 47

Assisted Solution

noxcho earned 1000 total points
ID: 40614435
If you press on AIO Lcd - do you get there any other displays?
Did this PC come with Windows 8 preinstalled?

Author Comment

ID: 40614601
AIO Lcd is the only thing it shows.
As far as I know this computer did come with windows 8.0.  The customer brought this computer in because, during the process of upgrading from windows 8 to windows 8.1 it would not boot to the hard drive because the drive became locked and refreshing windows would not work, so I just popped in a windows 8 disk and re-installed the os.  Then I did the upgrade to windows 8.1.  Everything went fine, except for the touch screen.
LVL 49

Accepted Solution

dbrunton earned 1000 total points
ID: 40614888
Have a look at the following two Acer threads

It appears that Acer only supported touch for Windows 7 and NOT Windows 8.  See the first link, second comment posted by freeza.

The second link has various solutions that worked for some people and not for others.  There are 11 pages of comments and solutions and attempts.  You can try working through those solutions but there's no guarantee that any of those will work.

Author Closing Comment

ID: 40619692
I want to make a sincere apology because I found out that this is not a touch screen as I thought.  It did look just like a touch screen though.  I am sorry for making you go through all that trouble for nothing.  However, I did learn something through all of this.  Thanks for trying to help me with this.

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question