Solved

HP Scanjet 3000 Not Working

Posted on 2015-02-17
16
265 Views
Last Modified: 2015-02-20
I got a Scanjet 3000 and Windows 7 computer keeps giving error : NO Driver Found ,, installed from http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5363483&swLangOid=8&swEnvOid=4062

-
Software and Drivers ,
-
I tried to install TWAIN Drivers and WIA Drivers ,, NO Fix.  Removed HP Scanner software , restarted computer, re installed
-

Same error
?

What Else Can I Try
?
?
0
Comment
Question by:mvalencia2003
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 8
  • 5
  • 2
  • +1
16 Comments
 
LVL 11

Expert Comment

by:loftyworm
ID: 40614884
Try the HP universal driver.
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40614941
Where can this be found ,

?
0
 
LVL 10

Accepted Solution

by:
Tim Edwards earned 500 total points
ID: 40615022
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 4

Author Comment

by:mvalencia2003
ID: 40615068
Windows is 64 bit ,
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40615072
will "HP Universal Print Driver for Windows" work for a Scanjet 3000

?
?
0
 
LVL 10

Expert Comment

by:Tim Edwards
ID: 40615085
There driver that you were trying to install was only the 32bit driver.. please download the appropriate driver with the link that I provided and try first..

the universal driver will work with the 3000 but it not give you the full features as the full driver would
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40615145
I installed http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5363483&swLangOid=8&swEnvOid=4063 ,, last week - - Friday.  (Didn't test scanner on Fri),
This morning when trying it .. didn't work.  First time I tried 32 bit version was this morning to see if any difference

-

?
?
0
 
LVL 92

Expert Comment

by:nobus
ID: 40616011
ok do you have windows 7 32bit or 64 ?
post a picture of the device manager - does the scanner show as installed under imaging devices?
i would test the scanner on another PC - to be sure it's still ok
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40616276
Windows 7 is 64 bit version ,, in Devices the scanner shows under : UNSPECIFIED

-
0
 
LVL 92

Expert Comment

by:nobus
ID: 40616781
post apicture of device manager please!
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40618926
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40619039
0
 
LVL 92

Expert Comment

by:nobus
ID: 40619044
that's because the first one is 64 bit - the 2nd is 32 bit
this shows you have a 64 bit OS - and should use 64 bit drivers

is everything ok now?  it looks as if you still have problems - as shown in your DM
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40620303
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4083865&swLangOid=8&swEnvOid=4063 = HP Scanjet Professional 3000 Sheet-feed Scanner
,
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5363483&swLangOid=8&swEnvOid=4063 = HP Scanjet Pro 3000 s2 Sheet-feed Scanner
,
both 64 bit ,, 1st one WORKED .. All fixed , no more issues.  Screen shot was before I installed HP Scanjet Professional 3000 Sheet-feed Scanner
0
 
LVL 92

Expert Comment

by:nobus
ID: 40620629
if you do not have the pro s2 model, then you need the first
0
 
LVL 92

Expert Comment

by:nobus
ID: 40621315
glad to help ..lol
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Configuring Remote Assistance for use with SCCM
Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question