iphone user sync exchange 2013 contats on their phones?

Posted on 2015-02-17
Medium Priority
Last Modified: 2015-02-23
I have some clients that need their contacts off the server. They use i phones 4s and 5s. How do i make sure that they can get the contacts on their phones?
Question by:christopher tracy
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Expert Comment

by:Brad Rubin
ID: 40615495
iPhones have  a configuration to setup your mail account with an exchange server. Once you put in all the correct credentials, you can then sync calendar, contacts, etc.

This should be fairly straightforward with an iPhone settings:
1) Touch settings on iPhone
2) Touch Mail, Contacts, Calendars
3) Touch Add Account
4) Touch Exchange
5) Add email, password, domain
6) Select the pieces of exchange you want to sync

The user should have all their exchange items on their phone. You can also do this exercise for any corporate Google Apps account. I have my Google Apps account with gmail, Google calendar, etc. setup on my iPhone 5s.

Author Comment

by:christopher tracy
ID: 40617769
its only bring over 85 of the 900 plus

Expert Comment

by:Brad Rubin
ID: 40617819
Hmmm, the fact that it is bringing over some of the contacts is a good sign. I am not sure why all 900 are not migrating over.

One thing about Contacts...are they emailed contacts or actual contact records? Typically, the phone will not sync Emailed Contacts.

Unfortunately, I need a little more information from you to help any further. There must be some unique aspect to the contacts you were able to migrate. Not sure how to troubleshoot without more information.
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Author Comment

by:christopher tracy
ID: 40617890
yes they are email contacts. they used to be on another domain that synced their email contacts to their iphones

Author Comment

by:christopher tracy
ID: 40617892
the real questions her is how to move over the GAL to my contacts on their iphones?

Accepted Solution

christopher tracy earned 0 total points
ID: 40617935
I just figured out my own question. Thanks

I had to export the GAL on outlook 2013 and then import it in the folder i wanted. That sucks that you have to do it like that but it is done. if anyone needs help with this process please let me know i would be glad to help.

Expert Comment

by:Brad Rubin
ID: 40617943
glad you figured it out!

Author Closing Comment

by:christopher tracy
ID: 40625338
I did it my self!

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