Solved

Scrollout can't deliver inbound emails

Posted on 2015-02-18
4
337 Views
Last Modified: 2015-05-05
basically when I send emails inbound to my mail server it should be going through a mail gateway to get scanned for spam - I'm in the process of setting it up.

The message I get is as follows:

Delivery to the following recipient failed permanently:
 
     Ryan@vidyagam.es
 
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain vidyagam.es by maridia.vidyagam.es. [92.222.14.141].
 
The error that the other server returned was:
550-5.1.1 <Ryan@vidyagam.es>: Recipient address rejected: undeliverable address: host vidyagam.es[92.222.17.211] said: 550 5.7.1 <Ryan@vidyagam.es>: Recipient address rejected: Please see http://www.openspf.net/Why?s=mfrom;id=root%40vidyagam.es;ip=92.222.14.141;r=vps140986.ovh.net (in reply to RCPT TO command)
550 5.1.1 For assistance, see https://vidyagam.es or contact +447904971195. Please provide the following information in your problem report: Time: (Feb 18 10:58:24), Client: (209.85.217.182), Server: (maridia.vidyagam.es).

Open in new window


The SPF error isn't really helpful either.

vps140986.ovh.net rejected a message that claimed an envelope sender address of root@vidyagam.es.

vps140986.ovh.net received a message from 141.ip-92-222-14.eu (92.222.14.141) that claimed an envelope sender address of root@vidyagam.es.

The domain vidyagam.es has authorized 141.ip-92-222-14.eu (92.222.14.141) to send mail on its behalf, so the message should have been accepted. It is impossible for us to say why it was rejected.
What should I do?

If the problem persists, contact the vidyagam.es postmaster.

Open in new window


So if anyone has any experience in this and can help me out I'd much appreciate it. I can't seem to pinpoint the error, if it's with the Scrollout box, the Postfix config or something else.

R
0
Comment
Question by:HComms
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 21

Expert Comment

by:Mazdajai
ID: 40618067
Check the sending IP is on any spam lists. If not, this could be an issue with the domain. Contact the domain and determine they are rejecting emails.
0
 
LVL 1

Accepted Solution

by:
HComms earned 0 total points
ID: 40618393
I actually got it working - I just had to reinstate the server (turns out the initial install installed an additional piece of software that conflicted - UFW.) So if anyone else has this problem on Debian, double and triple check that no additional software was installed before you install scrollout.

Saying that, I'm having a weird permission issue with the mail log. Basically it should be viewable on the web interface, and if I change it's permissions using chown and chmod to www-data.adm it is, only until I send or receive an email through it. Then the permissions are lost and it's no longer viewable on the web interface. I can still tail -f it but that's not how I'd like to view it.
0
 
LVL 21

Expert Comment

by:Mazdajai
ID: 40622540
Do you mean it never work on the web interface? Can you provide a screenshot?
0
 
LVL 1

Author Closing Comment

by:HComms
ID: 40759747
It works now.
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Resolve DNS query failed errors for Exchange
Easy CSR creation in Exchange 2007,2010 and 2013
Learn how to navigate the file tree with the shell. Use pwd to print the current working directory: Use ls to list a directory's contents: Use cd to change to a new directory: Use wildcards instead of typing out long directory names: Use ../ to moveā€¦
Connecting to an Amazon Linux EC2 Instance from Windows Using PuTTY.

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question