Solved

Scrollout can't deliver inbound emails

Posted on 2015-02-18
4
263 Views
Last Modified: 2015-05-05
basically when I send emails inbound to my mail server it should be going through a mail gateway to get scanned for spam - I'm in the process of setting it up.

The message I get is as follows:

Delivery to the following recipient failed permanently:
 
     Ryan@vidyagam.es
 
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain vidyagam.es by maridia.vidyagam.es. [92.222.14.141].
 
The error that the other server returned was:
550-5.1.1 <Ryan@vidyagam.es>: Recipient address rejected: undeliverable address: host vidyagam.es[92.222.17.211] said: 550 5.7.1 <Ryan@vidyagam.es>: Recipient address rejected: Please see http://www.openspf.net/Why?s=mfrom;id=root%40vidyagam.es;ip=92.222.14.141;r=vps140986.ovh.net (in reply to RCPT TO command)
550 5.1.1 For assistance, see https://vidyagam.es or contact +447904971195. Please provide the following information in your problem report: Time: (Feb 18 10:58:24), Client: (209.85.217.182), Server: (maridia.vidyagam.es).

Open in new window


The SPF error isn't really helpful either.

vps140986.ovh.net rejected a message that claimed an envelope sender address of root@vidyagam.es.

vps140986.ovh.net received a message from 141.ip-92-222-14.eu (92.222.14.141) that claimed an envelope sender address of root@vidyagam.es.

The domain vidyagam.es has authorized 141.ip-92-222-14.eu (92.222.14.141) to send mail on its behalf, so the message should have been accepted. It is impossible for us to say why it was rejected.
What should I do?

If the problem persists, contact the vidyagam.es postmaster.

Open in new window


So if anyone has any experience in this and can help me out I'd much appreciate it. I can't seem to pinpoint the error, if it's with the Scrollout box, the Postfix config or something else.

R
0
Comment
Question by:HComms
  • 2
  • 2
4 Comments
 
LVL 21

Expert Comment

by:Mazdajai
Comment Utility
Check the sending IP is on any spam lists. If not, this could be an issue with the domain. Contact the domain and determine they are rejecting emails.
0
 
LVL 1

Accepted Solution

by:
HComms earned 0 total points
Comment Utility
I actually got it working - I just had to reinstate the server (turns out the initial install installed an additional piece of software that conflicted - UFW.) So if anyone else has this problem on Debian, double and triple check that no additional software was installed before you install scrollout.

Saying that, I'm having a weird permission issue with the mail log. Basically it should be viewable on the web interface, and if I change it's permissions using chown and chmod to www-data.adm it is, only until I send or receive an email through it. Then the permissions are lost and it's no longer viewable on the web interface. I can still tail -f it but that's not how I'd like to view it.
0
 
LVL 21

Expert Comment

by:Mazdajai
Comment Utility
Do you mean it never work on the web interface? Can you provide a screenshot?
0
 
LVL 1

Author Closing Comment

by:HComms
Comment Utility
It works now.
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Automapping, a wonderful feature with Exchange 2010 (SP2 onwards I believe), allows additional/Shared mailboxes that a user has access to be automatically mapped on Outlook client, simplifying the process by adding them while Outlook launches. Ho…
Email signatures have numerous marketing benefits. Here are 8 top reasons to turn your email signature into a marketing channel.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Connecting to an Amazon Linux EC2 Instance from Windows Using PuTTY.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now